Job Description

Job Duties:

1. Configures and supports desktop computers, tablets, and laptops to operate in a virtual environment.

2. Installs and supports telephones, software, printers, and other hardware.

3. Provides helpdesk support for users including the use of remote access.

4. Sets-up/installs A/V equipment.

5. Assists network consultants with network installations/repairs.

6. Assists network consultants in software and hardware upgrades.

7. Completes other projects as assigned.

8. Maintains website content.

9. Creates user accounts for Office 365 and Windows; Resets passwords when needed.

10. Documents support, repair, and project activities using the Maintenance Care system.

11. Prioritizes work assignments and completes tasks assigned in a timely manner.

12. Seeks appropriate direction and supervision when the task assigned requires additional skill and/or materials.

13. Provides feedback on processes and makes recommendations on areas to improve.

14. Uses, cleans, and stores agency tools in a safe and responsible manner.

15. Operates agency vehicles and equipment in a safe and responsible manner.

16. Demonstrates appropriate interactions with coworkers that promote a pleasant work environment.

17. Always maintains client confidentiality.

18. Completes other duties as assigned.

ESSENTIAL QUALIFICATIONS/SKILLS/EXPERIENCE:

Bachelors in a Computer Science or language.

Basic networking and WAN/LAN knowledge.

A+ certification or ability to obtain.

Microsoft 365 certification or ability to obtain.

Detail oriented; Strong communication and organizational skills.

Requires proficient computer keyboarding skills.

Ability to work with minimal supervision.

Requires valid Driver's License and current auto liability insurance.

Requires ability to be covered under company insurance to drive a company vehicle.

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

EHR and/or AS400 knowledge and experience.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location: In person