Job Description

Mars Supply, a leading distributor of industrial supplies, is growing their IT department with the addition of a Help Desk Technician. The ideal candidate for this position is able to work independently to monitor incoming tickets from employees and solve issues in a timely manner utilizing patience and professionalism. In addition, the Help Desk Technician is responsible for installing and maintaining all technology used within the company. This person will work closely with both the IT Manager, Network Administrator, and support our Web Team. If you value Excellence, Teamwork, Respect, Resourcefulness, and Trust (our Core Values), then this might be a good fit for you. Mars Supply offers a full benefit package, including 401K with Match and Profit-Sharing. Requirements:

• AA/AS degree in Computer Related Field + 2 years relevant work experience
• Occasional travel necessary
• Knowledge of Basecamp, Prophet 21, Sharepoint, and Zoho Desktop
• Ability to work both independently and within a team dynamic

The Ideal Candidate Should Possess:

• Strong multi-tasking and problem-solving skills
• Dependability (including Attendance)
• Commitment to confidentiality
• Excellent communication skills

About Our Company: Mars Supply is a family-owned industrial distributor founded in 1924 in Duluth, MN. It currently has offices in Duluth and New Brighton, MN, and a wholly owned subsidiary in Virginia, MN. Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law. Job Types: Full-time, Permanent Pay: $45,000.00 - $55,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to commute/relocate:

• New Brighton, MN 55112: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Help desk: 2 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

• Health insurance