It Help Desk Analyst Onsite

Mesa, AZ, United States

Job Description

IT - Help Desk 3 - IT Help Desk Analyst Posting ID 141911 100% on-site- L
220 S Center St, City Mesa, AZ 85211 Local Candidates Only
Duration :5 Months from the projected start date
Rate: $30/ hr on W2

  • Education: Associates -Required
  • 100% on-site. 220 S Center St City Mesa, AZ 85211
  • Staffing the Help Desk to take calls, resolve the issue, and log into our ticketing system.
  • This includes -providing customer service support, including answering calls, determining the scope of a customer s problem,
  • initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and
  • intermediate troubleshooting and resolution/escalation; Further details can be shared later.
  • Customer Service
  • Prior IT Help Desk experience with a list of ITSM tools used
  • Active Directory
  • Microsoft Windows

Skills Required

IT
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Job Detail

  • Job Id
    JD5769652
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $30.00 per hour
  • Employment Status
    Permanent
  • Job Location
    Mesa, AZ, United States
  • Education
    Not mentioned