It Generalist (ft)
Reno, NV 89521, United States
Job Description
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IT Generalist (Reno, NV)
:
As an IT Generalist at Intelligent Technical Solutions, you are responsible for performing the overall information systems support including but not limited to planning, implementation, troubleshooting as well as administrative procedures in a variety of IT functional areas. Ideal candidates for this occupation are tech-savvy, love the challenges of repairing and updating computer systems, and are not afraid to take on many roles daily. Armed with a knowledge of many areas of information technologies is essential to the role.
Job Responsibilities:
- IT Generalist duties include both administrative and technical support tasks throughout the workday. This includes handling issues that the first-level technical support staff could not resolve and troubleshooting specific systems errors and issues.
- IT Generalists also train support staff in the use of hardware and software associated with client-facing technologies.
- Provides operational infrastructure support, maintenance, and troubleshooting to ensure optimum utilization of IT resources.
- Involved in hardware/software/vendor selection, security, training, coordination, and scheduling of IT initiatives.
- Directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function.
Job KPIs:
- ConnectWise PSA
- Documentation
- Time entered on-time
Job Qualifications:
- A minimum of four (4) years of combined hands-on desktop, server, and network experience.
- Bachelor\'s degree in an IT discipline.
- IT certifications are relevant to the job function.
- Dependability.
- Loyalty.
- Self-starter.
- Team player.
- Gets it, Wants it, and has the Capacity for it! The GWC!
(Example certifications: CompTIA Security+, CompTIA Network+, Microsoft MCDST, or MCP).
Compensation:
- Pay rates start at $65k/year and vary by experience and location.
Benefits:
- Paid US Holiday.
- Paid Time Off.
- Comprehensive Health Plans.
- Life and Accident Insurance.
- Accident and Disability Coverage.
- Company-paid training and certification.
- Retirement Security.
- Health & Wellness Program.
- Loan Advancement.
How to apply:
Click/Follow this link: https://grnh.se/ddbb01393us
Please answer in your cover letter (Note: No cover letter required, Just answer these questions and attach them in the CL area):
- Are you currently living in Reno, NV?
- Please provide your salary expectations. Don\'t say negotiable, please enter a $ range (per hour).
- Do you have a valid driver\'s license and a vehicle to use?
- Are you willing to travel to and from our client\'s office and our office?
- What tech certifications do you have under your belt? (Required)
- Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like.
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Job Detail
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Job IdJD4254389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationReno, NV 89521, United States
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EducationNot mentioned