Job Description

Description:
Location: Richmond, VA (Local candidates only) - Travel required throughout Virginia
About the Role:
We are seeking a skilled IT Field Technician to provide on-site and remote desktop support for our client's locations across Virginia. The ideal candidate will be responsible for troubleshooting, repairing, and maintaining laptops, desktops, and network connectivity issues. This role requires travel to various locations including Roanoke, Chantilly, Richmond, and Virginia Beach.
Key Responsibilities:

• Provide technical support for laptops, desktops, and peripherals.
• Troubleshoot and resolve network connectivity issues.
• Set up and configure hardware, software, and network devices.
• Respond to service requests in a timely manner, both remotely and on-site.
• Maintain accurate documentation of work performed, incidents, and resolutions.
• Collaborate with the IT team to ensure consistent service quality.
• Travel to client sites as needed across the state of Virginia.

Qualifications:

• Proven experience as an IT technician or in a similar role.
• Strong knowledge of computer hardware, operating systems, and networking.
• Ability to diagnose and resolve technical issues efficiently.
• Excellent communication and customer service skills.
• Must be local to Richmond, VA, with the ability to travel throughout the state.
• Valid driver's license and reliable transportation required.

Preferred Skills:

• Experience with remote troubleshooting tools.
• Familiarity with enterprise network environments.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you! About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified(TM) company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required