Job Description

Job Title:

IT Field Support (On-Site)

Location:

Within 50-mile radius of Manchester, NH (Southern NH/Northern MA preferred)

Engagement Type:

12-Month Contract-to-Hire

Weekly Hours:

40 hours/week

Salary range:

$75K - $120K depending on experience

Overview:

We are seeking a IT support / Network Engineer to support a large, multi-site healthcare network across New Hampshire and Vermont. This is a hands-on, field-based role focused on maintaining and upgrading Cisco-based infrastructure across 70+ locations. Candidates must be comfortable working independently, traveling locally, and collaborating with internal engineering and clinical support teams.

Key Responsibilities:

Perform switch closet refreshes, router upgrades, and general network maintenance Support LAN/WAN deployments and troubleshoot wired/wireless infrastructure Serve as a field resource for urgent site-level issues Collaborate with internal network engineering and operations teams Produce and maintain technical documentation and network diagrams Participate in on-call rotation and respond to high-priority incidents Coordinate with third-party labor to ensure quality and compliance with enterprise standards

Technical Requirements:

3-5+ years of experience with Cisco networking technologies Proficiency with Cisco routers and switches (Access, Distribution, Core) Familiarity with Cisco UCS, SD-WAN, ISE, Firepower, and Wi-Fi 6/7 Experience with SolarWinds monitoring tools Comfortable working in environments with limited ticketing systems (e.g., Sherwell) Strong troubleshooting skills across Layer 2/3, wireless, and NAC Scripting experience (PowerShell, Bash, Python) is a plus

Soft Skills:

Self-starter with strong problem-solving abilities Excellent communication and collaboration skills Willingness to travel locally and work independently Ability to multitask in high-pressure environments while maintaining professionalism

Education & Certification:

Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience Must obtain a relevant network certification (e.g., Cisco CCNA, CompTIA Network+) within the first year of employment

Additional Details:

Travel required across regional service area (up to 90%) Opportunity for full-time conversion based on performance
Job Types: Full-time, Contract

Pay: $75,000.00 - $120,000.00 per year

Work Location: In person