Job Description

Job Title IT Expert (Lead Data Scientist/Analyst), Grade N32
Location Rockville, MD, US
Organization Name Department of Technology and Enterprise Business Solutions (TEBS), Office of Digital Transformation
Medical Exam Medical History
Background Investigation Yes
Financial Disclosure Yes


Closing Date: Open Until Filled

About the Department of Technology & Enterprise Business Solutions

The mission of the Department of Technology and Enterprise Business Solutions (TEBS) is to be responsive, collaborative, and innovative in providing technology solutions and services to facilitate the delivery of a wide range of services in all branches of government. The department strives to provide its solutions and consultative services in a cost-effective, timely, and high-quality fashion to reduce service times, avoid inflated costs, reduce information security risk, and improve the quality of County services through automation-assisted process improvement.

POSITION DESCRIPTION SUMMARY

The IT Expert position in the TEBS Office of Digital Transformation is a full-time merit position responsible for outcomes on the Data Innovation Team. This position will serve as the Lead Data Scientist/Analyst facilitating, developing, analyzing, leading, improving and sharing (via data visualization) data-driven metrics that would improve operational efficiency and development transformational insights. This role involves collaborating within the Office of Digital Transformation, across county departments.

The employee in this position be part of the Data Innovation & Analytics team, develop and optimize operational and strategic metrics, dashboards, reports, monitor and innovate operations to digitally transform and continuously improve.

Major Duties

• Leads and works collaboratively within the Office of Digital Transformation and across TEBS in utilizing a human-centered approach to maximizing four key strategies:
• 1) Improve Workflow efficiency, 2) Optimize Data Infrastructure, 3) Modernize Technology and 4) Enhance Knowledge and Skills.
• Monitors, in collaboration with the Chief Digital Officer, effectiveness of strategies and operational metrics to ensure optimal value to the business, modifying or operationalizing new metrics, dashboards and products as needed.
• Incorporates a human-centered approach and innovation thinking to identify opportunities for enhanced productivity and efficiency (ie...Lean Six Sigma) in discrete and/or cross-functional programs and operations by collecting, analyzing and interpreting a diverse range of data and information from County departments, information systems and other sources.
• Designs visualizations using Business Intelligence Tools (ie...PowerBI) and shares operational data used to measure, monitor and innovate operations, digitally transform and continuously improve.
• Creates, maintains, and ensures quality assurance of datasets, reports, and metrics within the Office of Digital Transformation and TEBS.
• Leads special projects and analyses to digitally transform, measure and continuously operational performance and sharing of complex analyses and information to department and division managers.
• Develops staff in data science knowledge, skills, techniques, tools and methods (ie...PowerBI, DAX (Data Analysis eXpression Language, Excel, Lean Six Sigma)
• Reviews completed work of less experienced ODT performance management and data analyst staff when required.

Knowledge, Skills and Ability

Knowledge of:

• Principles, practices, methods and techniques of quantitative and qualitative analysis, program evaluation and process improvement
• Proven ability to model, extract, transform and visualize data, including complex financial and operational data, from multiple structured and potentially unstructured data sources
• Principles of human-centered design and Data Visualization tools (PowerBI)
• Data analysis tools, Data Modeling
• Practices, procedures and principles of business process improvement (trending, root cause and gap analysis)
• Presenting and communicating ideas and information to Senior Leadership and stakeholders by developing user friendly presentations
• Project management and performance improvement

Skill in:

• Business, Statistical & Data Analysis
• Strategic Thinking
• Business Process Improvement, Lean Six Sigma
• Human Centered Design
• Data Visualization
• Data Modeling
• Technical Skills: PowerBI, SQL, R, Excel, Adobe Creative Suite
• Strong quantitative and qualitative skills, able to analyze, correlate and synthesize complex data to seek business solutions
• Proven organizational skills with attention to detail
• Excellent verbal and written communication skills and a collaborative and engaging work style
• Interest in learning and developing skill in: Automation, Machine Learning, Predictive Analytics

Ability to:

• Organize, analyze and interpret ambiguous and complex data
• Make sense of both qualitative and quantitative aspects of data and performance measurement
• Use automated systems, technology and software as tools for analyzing data and information
• See connections within complex issues; utilizes diverse perspectives to broaden the scope of problem-solving
• Complete tasks and projects on time in a deadline-driven environment
• Influence others to accept new ideas or concepts
• Create and deliver effective and impactful presentations
• Multi-task and prioritize workload in a fast-paced environment
• Works collaboratively and maintains positive inter-departmental partnerships
• Develop and document procedures and workflows
• Handle confidential and sensitive information

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant\'s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County\'s "Public Employees" (which does not include employees of the Sheriff\'s office) are subject to the County\'s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at . Additional information about outside employment can be obtained from the website.
Minimum Qualifications

Required Experience:

Six (6) years of professional experience performing Business & Data Analysis, Business Strategy & Process Improvement, Data Visualization or performing in a complex business data analytics environment.

Educational Requirements:

Master\'s Degree. Focus in Business Administration, Statistics, Mathematics, Computer Science, Information Technology or related field.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria

There is no Preferred Criteria. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated Qualified, placed on the Eligible List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:

• Working cross-functionally, executing a plan with designed outcomes and sharing visualization of data
• Collaborating with Senior Management in optimizing business value, modifying and operationalizing new metrics, dashboards and products
• Hands-on experience in Business Intelligence Tools (ie...PowerBI) and sharing data with Senior Management
• Experience in innovative thinking, ability to identify opportunities for enhanced productivity and efficiency
• Experience using process improvement methodologies (i.e...Lean Six Sigma, Total Quality Management, Project Management) and business process mapping tools, techniques and models
• Interest in human-centered problem-solving approach
• Interest in learning and developing skill in: Automation, Machine Learning, Predictive Analytics, Artificial Intelligence

Minimum Salary 98037
Maximum Salary 158802
Currency USD

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Montgomery County Maryland Government