Job Description

IT Desktop Technician II

Savannah, GA (100% onsite)

CBU: HMGMA

PURPOSE:

The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA).

ESSENTIAL FUNCTIONS

Monitor and respond to internal system issues

via phone, radio, and periodic checklists; escalate unresolved problems.

Provide on-site support

in both control rooms and plant floors, including overtime and holiday coverage for maintenance.

Maintain and replace hardware

such as computers, scanners, and printers as needed.

Assist with installations and modifications

involving internal systems, including cabling, rack setup, and equipment configuration.

Collaborate with MES team members and leadership

to ensure smooth operations and resolve technical challenges.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

High school graduate or equivalent 2+ years of IT experience. Strong computer troubleshooting, hardware, and software support Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls Experience with building computers, imaging computers or installing Windows Must be able to think analytically Ability to follow written and verbal instructions. Ability to work well in a team environment. Ability to interact positively with internal and external customers. CompTIA A+ preferred Must be able to work shift rotation (mornings/afternoon/graveyard)

Pay Range

- $20.85 - 29.81 per hour.

Note:

Target Pay is $23.00/hr. from this range.




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