Job Description

Description
About the Agency & Division:
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.
The Information Technology Division (ITD) exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals.
Duties
This position provides analysis, application development, and application maintenance services for complex agency enterprise software applications and systems. This position is a specialist that develops and maintains complex applications written in the .NET Framework and using relational databases such as Microsoft SQL Server. The position may develop and support applications operating on the ServiceNow platform. The applications supported include WSP administrative applications in support of Budget and Fiscal Services.
Our new teammate will be able to:

• Support and maintain enterprise applications and systems within the .NET Application Framework.
• Work with business customers to analyze business processes and gather requirements for new functionality.
• Analyze and translate business requirements to functional and technical specifications.
• Monitor automated processes and act promptly to diagnose and correct system failures.
• Troubleshoot problems, incidents, and defects by evaluating all software components, configurations, and integration with application programming interfaces and making necessary coding or configuration changes. .
• Making application programming changes using .NET C#, VB.NET, SQL, JQuery, SSIS, SSRS, HTML, CSS, and third-party function calls.
• Integrate all layers of the application technology stack including data access, business rules, user interfaces, and integration with application programming interfaces.
• Maintain the Time and Activity System (TAS) and Payroll System (PALS) and related applications, processes, and reports.
• Support transition to One Washington Workday systems.
• Test applications and remediate issues during technology upgrades or changes.
• Support ServicesNow Integration Services and Data Migration.
• Use ServiceNow Studio, App Engine Studio, UI Builder, Workflow Studio and other application tools to build and maintain business applications.
• Build and support ServiceNow tables, forms, workflows, notifications, and other ServiceNow components.

Qualifications
Required Qualifications:

• Three (3) years of journey-level experience (normally attained through 8-10 years) as an IT professional in an enterprise organization.
• Two years of experience analyzing, developing, and maintaining applications, systems, and databases using:

• Object Oriented Programming techniques.
• Microsoft .NET platform using C#, SSIS, SSRS, HTML, CSS, JavaScript and related technologies.
• Microsoft SQL Server.
• Relational database design and normalization rules.

Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the

.
Supplemental Information
NOTE: This is not a full-time telework position. Candidates must be able and willing to work in the office and commute to A hybrid work schedule may be available after training and/or probationary period has been successfully completed.
Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please to determine your eligibility.
For more information regarding how to apply for this position, please
Questions? Please contact Aleesha Brown at (360) 704-2312 or via e-mail at aleesha.brown@wsp.wa.gov.
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