Job Description

IT Manager of Financial Applications/Systems

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Organization:

Marshall Health Network (MHN)

Department:

Enterprise Applications

Reports To:

IT Director of Enterprise Applications

Position Overview

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Marshall Health Network (MHN) is seeking an experienced

IS Manager of Financial Applications

to lead the planning, implementation, optimization, and support of financial applications across our multi-specialty and subspecialty outpatient practices.



This role ensures that finance teams and operational leaders have the technology and system support needed to achieve organizational goals related to financial workflows, quality, fiscal management, and regulatory compliance. The Manager provides leadership to analysts and support staff, oversees financial application performance, and collaborates closely with departments across MHN to ensure systems meet the needs of patients, providers, and staff.

Key Responsibilities

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Oversee assigned financial applications and the analysts supporting them, including systems related to patient revenue cycle, HIM, ERP, and other financial platforms. Lead planning, configuration, testing, implementation, and ongoing optimization of assigned systems and projects. Supervise and mentor Financial Analysts and support staff. Partner with patient accounting, finance, HIM, supply chain, and operational leaders to align technology solutions with organizational needs. Collaborate with the Director of Enterprise Applications to maintain enterprise technology standards, governance processes, and integration strategies. Monitor workflows, data integrity, and system performance within assigned finance areas. Develop and deliver end-user training, support materials, and communication plans. Ensure compliance with HIPAA, privacy, and security requirements. Maintain vendor relationships and manage service-related issues for supported applications. Identify opportunities for workflow optimization, improved user experience, and enhanced patient safety. Participate in budgeting, project planning, and performance reporting for assigned systems. Serve as liaison between end-users and enterprise IT to support issue resolution and system enhancements. Manage change control and governance processes with IT and operational partners. Research new technologies, applications, and enhancements to meet organizational needs. Oversee timely completion and communication of service requests, issues, and projects using service management tools. Assist the Director in planning and managing the IT operational budget. Conduct and participate in operational rounding to understand workflows and identify improvement opportunities. Perform other duties as assigned.

Supervisory Responsibilities

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Direct supervision of financial analysts and related support staff.
Requirements:

Education

Bachelor's degree required.

Experience

3-5 years of healthcare IT experience with an emphasis on financial and/or revenue cycle systems. At least 2 years of supervisory or team leadership experience (preferred). Hands-on experience with EHR systems (Oracle Health/Cerner strongly preferred) and/or ERP platforms (Infor or similar). Demonstrated understanding of financial workflows in integrated healthcare systems.

Preferred Skills

Strong leadership, mentoring, and team-building capabilities. Excellent communication and interpersonal skills for effective collaboration across IT, finance, and operational teams. Ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of healthcare regulatory requirements, HIPAA, and security standards. Strong analytical and problem-solving skills with the ability to drive results.

Physical Demands & Working Conditions

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Ability to push/pull light objects under 20 pounds. Perform manipulative skills such as writing, grasping, and keyboarding. Engage in tasks requiring eye-hand coordination, including computer use. Ability to move about within various work environments. Ability to hear and communicate effectively in environments with moderate background noise. * Perform moderately difficult manual tasks and close-range visual work.