Job Description

ARIZONA BOARD OF FINGERPRINTING


The Board's mission is to fairly, expeditiously, and responsibly determine good cause exceptions and central-registry exceptions for applicants. To fulfill its mission, the Board has adopted the goals identified below. The Board evaluates how well it meets its goals through various performance measures.

INVESTIGATOR 3

Job Location:

1740 West Adams Street


Phoenix, Arizona 85007

Posting Details:

Hourly Range: Up to $25.00 (DOE)



Grade: 19



Open Until Business Needs Are Met

Job Summary:

This mission-critical position directly reports to the Executive Director and is responsible for conducting complex investigations in a prompt, efficient, and professional manner.



The Investigator 3 (I3) determines whether the application is complete and makes a recommendation to the Board of Fingerprinting as to whether the applicant should be granted a good cause exception, or central registry exception, or should appear at an administrative hearing.



The I3 must review and make judgments about court documents, police reports, written testimony, criminal history information, confidential law enforcement, and confidential CPS records for use in the investigations.



The I3 prepares summaries of files, including narratives about an applicant's criminal history, for the Board to review.



These summaries must be accurate, so attention to detail is crucial.

Job Duties:

Reviews and investigates applications, including data entry

Works with applicants through telephone and written correspondence to ensure that good cause exception and central registry exception applications are complete and accurate

Prepares detailed reports (summaries of files) for the Executive Director's review that are forwarded to the Board of Fingerprinting with recommendations as to whether the applicant should be granted a good cause exception, or central registry exception, or should appear at an administrative hearing

Knowledge, Skills & Abilities (KSAs):

Knowledge:

Federal and state laws affecting the Board, including administrative rules

Familiarity with Windows operating system

Familiarity with the criminal justice system and criminal history record information

Investigative techniques and methods appropriate to the assignment, including handling and interpreting criminal history records

Microsoft Office: intermediate to advanced knowledge of Word, Access, Outlook (or other e-mail programs), and Excel (or other spreadsheet programs)

Google G Suite: intermediate to advanced knowledge of Gmail, Docs, Drive, Calendar, and Meets

Internet navigation

Skills:

Applying and interpreting civil, criminal, and regulatory laws of a complex nature

Interpersonal relationships

Strong typing skills

Verbal and written communication skills

Maintaining a high degree of organization

Multitasking and prioritizing

Abilities:

Work independently in answering complex inquiries and completing multiple and/or complicated tasks

Interact politely and respectfully with people. Communicate effectively in both written and verbal formats

Handle calls from clients who can sometimes be difficult and unfriendly

Handle confidential files that contain criminal history information with professionalism and privacy

Strong organizational and time-management skills are crucial

Adapt easily to changes in operations and policies

Selective Preference(s):

A bachelor's degree is preferred

Pre-Employment Requirements:

State law requires that all Board employees have a Level I fingerprint clearance card

If you do not have one, the Board will pay for an application for the successful candidate

However, individuals with criminal histories may be ineligible to receive a card or work for the Board

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.*

Benefits:

The State of Arizona offers a comprehensive benefits package to include:

Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Life insurance and long-term disability insurance

Vacation plus 10 paid holidays per year

Health and dental insurance

Retirement plan

Sick leave

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS)

Please note that enrollment eligibility will become effective after 27 weeks of employment

Contact Us:

* If you have any questions, please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance