Job Description

The Surveillance Agent reports to the Surveillance Supervisor and is responsible for monitoring company establishments and properties via video recording systems.



The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job. REV. 9/16/2020



Investigator 1 / Surveillance Agent


Location: Losee Corporate


Shift: TBD


Days Off: TBD


Manager: Gary King


Closing Date: 11/23/2025

NOTE:

If you are awarded a bid for an open position you have one day to decline the offer. If you decline you will not be eligible to bid again for 180 days.

Job Requirements:

At least 21 years of age; Bachelor's degree or higher preferred; At least one year of prior experience in Gaming Security/Surveillance preferred; Nice, friendly, and willing to work attitude; Possess excellent critical thinking and communication skills; Ability to work independently and to organize, prioritize tasks and assignments; Demonstrate approachability, appropriate decision-making skills, integrity and trustworthiness; Working knowledge of Gaming and Surveillance standards; Ability to work flexible hours and varying shifts as business needs dictate; Ability to sit and operate computer and video monitoring equipment for long periods of time; Ability to sit and/or stand for extended amounts of time.

Job Responsibilities:

Access control system; com operations; Basic computer operations - Word, Excel, Etc., archiving video; Basic drop procedures - Resort, basic drop procedures - Tavern; Basic gas station operations, basic hotel operations, basic resort operations, basic tavern operations; Basic investigation, bolo's, detention of person, minor on property, robbery/ panic button response; Close watch reviews; Customer service; Employee injuries & slip and falls, patron injuries & slip and falls, First-Aid - CPR, AED; Gaming Control (GCB) Agent requests, request for assistance - outside agency; Itrak; New Incident Notification Management; On shift procedures; proactive monitoring of surveillance cameras, safety & inspections; Operation of Surveillance Indigo, Intellex, Samsung 2011, Wave Server; Property damage, written reports; SolarWinds - responding to tickets, ticket transfers to other departments; Surveillance reviews - external investigations, surveillance reviews - internal; Title 31 - Basic understanding; * Perform other duties as assigned.