Purpose of Position: The Corporate Manager of Investigations and Inventory Control oversees the investigations team handling all company investigations, manages store cycle count processes, develops inventory control measures, and assists with maintaining proper training and execution of receiving and inventory control processes. Essential Duties and Responsibilities:
Supervise a team of investigators responsible for investigating incidents of employee dishonesty, organized retail crime, shrink, and other operation processes affecting company profitability
Assist Human Resources with high level investigations involving employee misconduct
Develop and maintain standard operating procedure on inventory control processes to minimize company shrink, including inventory cycle count frequency and execution
Develop and distribute proper training on inventory control processes to associates across all levels of the company
Provide reporting and visibility to business leaders on issues affecting overall company profitability
Conduct routine analysis of Loss Prevention department statistics to measure effectiveness of department programs and initiatives
Through thorough data analysis, provide recommendations for potential change in policy and procedure
All other duties as assigned
Requirements
Qualifications:
Thorough understanding of retail operations, inventory control, and retail shrink
Advanced understanding of basic Microsoft Office and other Microsoft products (Word, Outlook, PowerPoint, Power BI, Teams)
Expert understanding of Microsoft Excel
Excellent verbal and written communication skills
Critical thinking skills and an investigative mindset
Ability to gain a detailed understanding of company systems
Understanding of interview and interrogation techniques
Ability to maintain a high level of confidentiality
Education/Experience:
Bachelor\xe2\x80\x99s Degree in Criminal Justice or related field, or equivalent work experience
A minimum of 2 years Investigations/Interview and Interrogation experience required
5 years of Loss Prevention Management experience preferred
District, regional, or multi-market management experience preferred
Certificates, Licenses, Registrations: Certified Forensic Interview (CFI) in good standing preferred, but not required Supervisory Responsibilities: This position manages the Loss Prevention Investigations team
Corporate Investigations Analyst
Corporate Shrink Analyst
Loss Prevention Investigator (2)
Work Environment/Physical Demands: The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is considered sedentary and involves sitting most of the time, but may involve walking or standing for brief periods of time.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, use hands and fingers to operate a computer and telephone, and stoop/kneel to handle computer equipment
The employee may be required to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Specific vision abilities required by this job include near acuity at 20 inches or less due to computer work
While performing the duties of this job, the employee will experience a moderate noise level (i.e. business office with computers, phone, and printers, light traffic)
Travel Requirements: This position may require some travel (25%). Sportsman\xe2\x80\x99s Warehouse is an Equal Opportunity Employer.
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