Job Description

Essential Duties and Responsibilities:

Assist the Case Manager in providing some case management services to youth Assume active participatory role in the daily activities of youth including education, recreation, rehabilitation, meal, personal hygiene and maintaining living quarters Observe youth's behavior and adjustment to the program and exchange oral and written reports on those observations Establish and maintain appropriate interpersonal relationships with youth to encourage and assist with their social development Interprets and teaches facility procedures, rules and disciplinary policies to youth Implements facility/campus security procedures including performing unit/room and grounds checks; includes monitoring of high risk youth Assists in handling disturbances along with monitoring who enters and exits the facility Escorts youth to activities and appointments in and outside of the facility and is responsible for their supervision Provides transportation when necessary to support youth in their recreational activities and appointments Must be able to work and thrive in a team environment Deliver services to clients appropriately, ethically, and timely Teaches youth life skills with hands on approach Transports clients to job fairs, college campuses, conferences, and other life skill activities when needed Maintains reporting standards of program, keeps well-documented records, and ensures that all necessary paperwork is organized in files Provide crisis intervention, behavioral health interventions and support services to youth during their time in the program Light house cleaning/maintenance and cleaning may be required Other duties as assigned
Education and/or Experience

High School/GED or Bachelor's degree in Social Work or related Human Service field Must provide transcript and course syllabi when requested A writing sample may be requested Minimum of three (3) years relevant work experience with teenagers and young adults in a social service setting Clinical or therapeutic background is a plus Experience in a residential setting is a plus Case management experience of at least 2 years Thorough understanding of the stages of human development, trauma informed care and mental health
Qualifications

The qualifications and requirements listed below are representative of the knowledge, skills, and/or abilities required at an advanced or superior level of performance.

Knowledge, Skills and Abilities Ability to work with individuals from diverse backgrounds, Ability to maintain client confidentiality, Ability to maintain composure under high pressure and/or intense situations, Ability to be genuine, warm, and empathic with client population to build trusting relationships, Skill in engaging and working with groups, community leaders, and other service providers, Skill in helping others sustain effort over time and provide positive reinforcement, Skills in intervening in a crisis and resolving conflict among or between clients, Knowledge of life span development and life skills needed for young adults to become self-sufficient, Knowledge of various mental health diagnosis that may affect our client population such as separation & loss, abandonment, attachment disorders, trauma, depression and anxiety, Knowledge of community resources accessible by our clients, Willingness to work flexible hours, Organizational skills, and Written and oral communication skills. Must not have a criminal background which would cause questions of ability to give constructive guidance to young adults. Must possess a current Delaware driver's license and reliable transportation. Understands the position may require some physical abilities. Must be able to lift at least 50lbs. Cleaning, moving, and or other duties may be necessary to support the youth through transition.
Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Application Question(s):

Do you have at least 3 years experience working with youth & young adults? Do you at least 3 years working in the mental health field?
Experience:

Independent Living/Housing: 3 years (Preferred)
Ability to Commute:

Wilmington, DE 19805 (Required)
Work Location: In person