Job Description

About us:

As a Christ centered organization, we are dedicated to reaching hearts and changing lives by caring for and empowering individuals experiencing homelessness in Cleveland. All employees at The City Mission (TCM) are ministers of the Gospel and are vital for the fulfillment of our mission:

providing help and hope to all people through the transforming power of God's love

. Therefore, it is essential that all employees of TCM have a personal relationship with Jesus Christ and agree with and abide by our Statement of Faith and Lifestyle Principles.

These core values represent our staff, and we will hire, reward, recognize, review, coach, and correct based on these core values:
o We are called to serve Christ and others


o We believe God transforms lives


o We commit to steward well


o We succeed by working together


o We care for every person knowing all are made in the image of God

Position Summary:

The intern will be engaged in a well-rounded experience of the many facets of a non-profit organization. He/she will assist with the development and implementation of programming and organizational operations by maintaining program systems for both women and children.

Supervisory Responsibilities:

o None

Essential Job Functions:

Provides practical support in programming, casework, workforce development, resident assistant area, and administrative duties as directed Assists Administrative Staff with daily tasks and programming Perform data entry and assist in tracking resident progress towards fulfillment of goals Assist in coordinating special resident events and activities Complete special project assignments as needed Works with supervisor on leadership initiatives

Skills/Abilities (required unless noted):

Willingness to learn, ask questions, and take initiative


Ability to work in different areas of programming


Ability to schedule, plan and multi-task

Competencies:

All Staff

Unique for this Job

Software Skills

Situational Adaptability



Action Oriented



MS Outlook - Email & Calendar (Basic)





Compassion



Approachability



Microsoft Teams (Basic)





Composure



Detail Orientation



Microsoft Word (Basic)





People Focus



Emotional Intelligence



General Computer Software (ex. Kronos, Relias, etc.) (Basic)





Communicates Effectively



Time Management

Education/Experience:

High School Diploma or equivalent required.


Pursuing Bachelor's Degree in a related field is required.

Essential Physical and Mental Functions:

o Remains in a stationary position for approximately 60% of the time


o Stand or walk for up 40% of the time on various surfaces (tile, concrete, carpet)


o Climb stairs.
o Constantly bend/twist at waist/knees/neck to perform various duties.
o Lift, carry, or move 15 pounds.
o Constant use of both hands, fingers, and arms in reaching/handling/grasping.
o Operates a computer as needed
o Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
o Constant use of hearing (correctable hearing to normal level required) for day-to-day job functions
o Read, understand, and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones.
o Constant mental alertness and attention to detail required while setting priorities and following up on assignments.
o Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
o Must be able to handle pressure of constantly working with individuals in crisis.
o Must be able to handle pressure of interruptions in daily activities.
o Subject to excessive noise

Spiritual Requirements:

o Professes Jesus as Lord and Savior


o Believes the Bible to be the inspired, infallible, & ultimate authoritative Word of God (II Timothy 3:16; II Peter 1:21)


o Patterns life after the example of Jesus and the commands and principles found in the Bible - consistent with TCM's doctrinal statement, statement of faith, and lifestyle principles


o Desires to serve the Lord

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.