Job Description

Come to work every day knowing that you are making a difference. The OpenRoad group is a collection of 3 companies - OpenRoad Transportation, OpenRoad Financial Services, and OpenRoad Trucking - each playing a uniquely critical role in the supply chain and logistics industry. Our commitment to daily improvement and our dedication to exceeding our customers' expectations are what makes us a company people are proud to be associated with. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are continuing to pursue greatness - and it all begins with the incredible people who call OpenRoad their home.

About the role:

As an International Operations Specialist at OpenRoad Transportation, Inc. (ORT) you are a dynamic, enthusiastic operations professional to process global AIR and OCEAN EXPORT AND IMPORT shipments from initiation through final delivery. This role involves daily communication with clients, airlines, steamship lines vendors, origin offices, truckers, warehouses, brokers, and all other concerned parties to expedite release and delivery.

Responsibilities:

Receive and execute shipment instructions from agents and customers Obtain, create, and distribute all pertinent documentation (b/l, a/n, etc.) Reserve space and place booking with airlines, ocean carriers, co-loaders and approved truckers Comply with origin, destination, Customs, TSA, AES, and other requirements Negotiate rates, provide quotes, and maintain financial information for each file Work with Customs broker for clearance and to resolve exams, holds, etc. Track and trace shipment and flight/vessel status, provide updates, and advise delays Secure freight release prior to accruing storage charges Coordinate delivery of cargo to final destination Resolve problems and requests for information in a timely manner Billing, invoicing, and claims Excellent customer service, problem-solving, computer and communication skills

Qualifications:

Preferably 1-3 years of experience in air freight and ocean freight forwarding environment Will consider entry-level skill level in the right candidate Knowledge of international air and ocean export/ import operations procedures desired Understanding of export Customs, SOPs, compliance, and TSA regulations

Why OpenRoad:

Advance your career with a reliable company committed to sustainable growth Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more Competitive salary with opportunities for professional growth Professional, fast-paced, collaborative culture Flexible work schedules

More about OpenRoad Transportation:

OpenRoad Transportation is focused on moving our customers' freight by sourcing capacity from our large carrier network. We offer a comprehensive suite of services including truckload, LTL, intermodal, air/ocean, and global forwarding in order to holistically provide transportation solutions for our customers. Wherever their freight needs to go, we can get it there.

Job Type: Full-time

Pay: $35,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
Work Location: In person