Job Description

Essential Functions

Research multiple databases to determine and verify that establishment of paternity, a child support order, and/or legal action is necessary

Receive, review and respond to status inquiries and document requests from other states

Interpret other state laws and out-of-state agency rules and regulations in performance of duties.

Interpret orders received from other states and/or countries

Conduct comprehensive goal oriented customer interviews

Manage a caseload

Enforce orders in cases involving two states or a foreign country using civil, criminal and/or administrative enforcement methods, as appropriate.

Calculate and determine arrearages owed using information obtained from Kentucky pay records, custodial parent/non-custodial parent pay records and/or other state's pay records and collect the arrearage through administrative or judicial methods.

Calculate child support guidelines and prepare cases for court when an order qualifies for modification.

Update case information in the child support system

Work performance reports as assigned

Perform other duties as assigned.

Minimum Requirements

Knowledge

: Advanced knowledge of child support system, child support services and public assistance programs required. Must be able to demonstrate knowledge and enforcement of child support orders. Computer experience mandatory.

Skills/Abilities

: Must be a mature individual with excellent written and verbal communication skills and the ability to work with the public, attorneys, co-workers and other Intergovernmental Agencies. Must possess accurate mathematical skills, strong organizational and time management skills. Must work well in a "team" environment, be conscientious, detail-oriented and reliable.

Education:

High school graduate or equivalent.

Experience

: Eighteen (18) months or work experience involving child support enforcement, accounting/bookkeeping, community service work, administrative or public assistance work, and/or clerical office work may be substituted for knowledge requirements.

Special Requirements:

None

TYPICAL WORKING CONDITIONS AND/OR PHYSICAL REQUIREMENTS:

This position is located in the Jefferson County Attorney's Office, Child Support Division, 1930 Bishop Lane, Suite 100, Louisville, KY 40218. Work is performed in an office setting. Office hours are 8:00 a.m. to 5:00 p.m. Daily use of computers. Mobility within the office including movement from floor to floor and personal interaction with employees in department.

Salary: $39,520.00 per year/$19.00 per hour

(Funding is in whole or in part from federal, DCSS, or other state funds).

Job Type: Full-time

Pay: $39,520.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location: In person