Job Description

Job Summary

We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing patient intake processes within our Hospice. This position requires strong administrative skills and a commitment to providing exceptional patient service. The Intake Coordinator will ensure that all necessary information is collected efficiently and accurately, facilitating a smooth experience for our patients.

Duties

Collect and verify patient information, including insurance details, medical history, and consent forms. Maintain accurate patient files and records in compliance with HIPAA regulations. Provide support for Medicare-related inquiries and documentation. Assist in scheduling appointments and managing the clinic's calendar. Respond to patient inquiries regarding services, procedures, and insurance coverage. Collaborate with healthcare professionals within the hospice to ensure accurate scheduling.

Experience

Previous experience in a Hospice setting Experience in patient service roles, demonstrating strong interpersonal skills and empathy. Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations. (Spanish) Knowledge of medical collection processes is a plus but not required.
Join our team as an Intake Coordinator where your skills will contribute to enhancing the patient experience while ensuring efficient operations within our hospice.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)
Language:

Spanish (Preferred)
Ability to Commute:

San Bernardino, CA 92405 (Required)
Work Location: In person