Job Description

Are you detail-oriented, organized, and ready to make a difference? At Bristol Hospice, we're looking for an Insurance Verification & Benefits Specialist to be the behind-the-scenes expert who ensures our patients and families experience seamless support. In this role, you'll bring accuracy, compassion, and problem-solving skills together to help make every step of care worry-free.




Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.

Our Culture

Our culture is cultivated using the following values:

Integrity:

We are honest and professional.

Trust:

We count on each other.

Excellence:

We strive to always do our best and look for ways to improve and excel.

Accountability:

We accept responsibility for our actions, attitudes, and mistakes.

Mutual Respect:

We treat others the way we want to be treated.

An Average Day:

(Includes, but not limited to)




Verify Medicare, Medicaid, and commercial insurance benefits for new referrals. Audit admission charts to ensure accuracy and compliance. Partner closely with Central Intake, location business offices, and the corporate billing department. Communicate patient liability (deductibles, coinsurance, etc.) to families with clarity and compassion. Re-verify payer information annually and resolve discrepancies. Identify and address potential areas of compliance exposure or risk of non-payment. Document and update patient records in the medical record system. Other duties as assigned

Requirements:

Associate's or Bachelor's degree in a healthcare or insurance-related field preferred (commensurate experience considered). Minimum of

3 years healthcare-related experience

with Medicare, Medicaid, and commercial insurance (hospice preferred). Strong written and verbal communication skills. Computer literacy and proficiency with office equipment/software. Exceptional organizational, problem-solving, and analytical abilities. Dependable, flexible, and able to manage multiple priorities.

We Got the Perks:

Tuition Reimbursement PTO and Paid Holidays Medical, Dental, Vision, Life Insurance, and more HSA & 401(k) available Mileage Reimbursement for applicable positions Advanced training programs Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.