Job Description

Summary
Ensures business training and educational needs are met by creating, developing, writing, and implementing training materials, programs and curriculums for both internal and external customers.

Description

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we\xe2\x80\x99ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina \xe2\x80\xa6 and much more. We are one of the nation\xe2\x80\x99s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

What you will do:

• Develops and revises training course work to include: booklets, lesson plans, proficiency tests, newsletters, and/or websites. Develops written work through research, working with subject matter experts, and under the supervision of management or by the review, analysis, and interpretation of transmittals, critical tasks, program memoranda, coverage issues, and change requests.
• Identifies procedural and system changes that impact training materials. Makes recommendations on appropriate actions for change and development of training materials or curriculum. Evaluate and make recommendations for changes to improve the effectiveness of training courses and curriculum.
• Maintains effective relationships with contractors, business associates and other departments. Develops desk procedures and ensures compliance with contractual guidelines.
• Assists in special projects including plan tracking and updates.

What you need to qualify:

• Bachelor\'s degree-in English, Journalism, Communications, Public Relations, or related field plus one year of writing experience; OR Two-year degree with two-years writing experience; OR Three years writing experience plus one year insurance or related work experience.
• Excellent verbal and written communication skills. Strong organizational, time management, prioritization, interpersonal, conceptual and planning skills.
• Ability to work on several projects simultaneously.
• Ability to work independently as well as with groups. Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.
• Microsoft Office.

What we prefer you have:

• CTC 1-800 Medicare experience (strongly preferred)
• Bachelor\'s degree- English
• Three years-experience in technical writing or training development or design.
• Experience with computer software such as Microsoft Office and Adobe. Experience with desktop publishing programs and Click2Learn tool book (a web authoring software). PowerPoint.
• Professional Writing Development or Design Certification.

Work Environment:

• Typical office environment. Some travel may be required.

What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match
• Fantastic health plans and free vision coverage
• Life insurance
• Paid annual leave \xe2\x80\x94 the longer you work here, the more you earn
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition

What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with the most qualified candidates.


We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.