Job Description

About Us

Impact Signs is a full-service electric signage company specializing in design, fabrication, installation, and maintenance of high-visibility signage (channel letters, pylon signs, digital message boards, etc.). We pride ourselves on quality, safety, and client satisfaction. Join a growing team where your skills will make a visible impact across Utah.


Position Title: Installation Manager


Department: Executive Management


Reports To: General Manager


Location: Salt Lake City, UT


FLSA Status: Exempt - Full Time

Position Overview

The Installation Manager oversees all field installation and service activities, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. This role manages the installation team, coordinates with production and project management, and ensures customer satisfaction during the final delivery of signage projects.

Key Responsibilities

Project Coordination & Scheduling Plan, schedule, and oversee daily installation and service activities. Communicate assignments and changes directly to installers and helpers in a timely manner. Meet with Project Management weekly to produce rolling 2-week installation schedule. Coordinate with Production to ensure readiness of materials and equipment before dispatch. Adjust schedules to meet project deadlines, grand openings. weather conditions, or site restrictions. Utilize Tasks within our CRM system to task yourself & other departments

Quality & Customer Satisfaction

Be on-site for hole dig, hole inspection, and concrete pour. Ensure installations meet company quality standards and customer specifications. Ensure installer has completion checklist and has it completed by customer. Address and resolve customer concerns promptly to ensure satisfaction.

Team Management & Leadership

Perform interviews and provide hiring recommendations for installers and helpers Supervise installers, service technicians, and subcontractors. Train new team members on ALL department and company policies and procedures. Approve all installation team members logged hours within 48 hours. Provide continual coaching, training, and performance evaluations. Foster a safety-first, customer-focused culture among installation staff.

Resource & Equipment Management

Ensure installation trucks, lifts, and tools are maintained, safe, and ready for use. Monitor inventory of installation hardware, tools, and supplies. Coordinate with Purchasing/Production for timely material availability. Remit receipts for ALL company purchases.

Safety & Compliance

Enforce OSHA and DOT standards for all field activities. Conduct safety briefings, toolbox talks, and incident investigations. Ensure crews have necessary PPE and certifications (lift, crane, CDL, etc.).

Cross-Department Collaboration

Work closely with Sales and Project Management to clarify scope and installation requirements. Communicate with Production to resolve fabrication issues before site delivery. Collaborate with Production to ensure all job materials are staged in a defined location at least 24 hours prior to dispatch Provide feedback to Design and Production to prevent recurring field issues.

How to Apply

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Please submit your resume or apply in person at our Salt Lake City shop. Qualified candidates will be contacted for interviews.

Equal Opportunity Statement

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Impact Signs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, genetic information, pregnancy, childbirth, pregnancy-related conditions, or any other status protected under Utah or federal law.