Verify vehicle information based on work order information - identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
Set up system for day-end; perform day-end procedures.
Maintain knowledge to ensure all policies and procedures are followed
Prepare and provide daily activity report to management
Document vehicle condition in writing by completing appropriate Vehicle Condition Report (VCR) and/or computer data entry in a timely manner; able to determine mechanical problems on test drives
Maintain knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications
Utilize ECR equipment (Brick, PC, Terminal or PT) correctly describing both damage and equipment.
Ability to take multiple overall and damage photos, and match them to vehicle and download to the image server.
Understanding of NAAA Frame/Structure Damage Policy
May be shadowed by a more junior-level inspector from time to time
Perform other duties as assigned by manager/supervisor
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