Job Description

About the Role

We're looking for a

customer-focused, detail-driven Inside Sales Representative

to support our growing chemical, parts, and equipment sales operations. In this role, you'll work directly with customers, field sales reps, and internal teams to ensure a responsive, informed, and positive sales experience across all brands.

If you enjoy building relationships, solving problems, and thriving in a fast-paced environment -- while helping customers get exactly what they need -- this role offers the perfect blend of teamwork, communication, and technical learning.

What You'll Do

Respond to customer inquiries by phone and email regarding parts, equipment, and chemistry Proactively prospect new accounts through outbound calls and targeted outreach Follow up on trade show leads, online inquiries, and dormant accounts Prepare quotes, enter sales orders, and track order status from start to finish Maintain strong product knowledge to provide accurate and helpful technical guidance Support field sales reps with pricing, documentation, research, and customer information Work closely with purchasing and logistics teams to confirm inventory and shipping timelines Keep CRM records (Salesforce or similar) accurate and up to date Resolve customer challenges with professionalism, urgency, and effective communication Recommend process improvements to strengthen our customer experience and internal workflows

Required Skills & Qualifications

High school diploma required; associate or bachelor's degree preferred Experience in inside sales, customer service, order entry,

or lead generation

Industrial, manufacturing, automotive, or equipment-based industry experience a plus Strong written and verbal communication skills Confidence with outbound calling and speaking to new or unfamiliar customers Technical aptitude and ability to learn detailed product features quickly Proficiency in Microsoft Office and CRM/order management systems (Salesforce or similar) Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Who We Are

At

AUTEC Car Wash Systems, PHYZIX Chemistry, and Peak Wash Solutions

, we deliver the full car wash experience -- equipment, chemistry, and service -- powered by three brands that work together every day.

AUTEC

builds the heart of the wash: precision-engineered, American-made rollover systems known for reliability.

PHYZIX Chemistry

fuels the science: advanced cleaning and protection chemistry that elevates wash results.

Peak Wash Solutions

ensures performance: expert service, field support, and backroom solutions that help operators thrive.
Across all three brands,

our people make the difference

. We're builders, problem-solvers, and innovators who value teamwork, integrity, energy, and a good sense of humor along the way.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k) Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance
Application Question(s):

Are you comfortable learning technical product information?
Experience:

customer service, inside sales, or order entry: 1 year (Required) preparing quotes or processing sales orders: 1 year (Preferred)
Ability to Commute:

Statesville, NC 28677 (Required)
Work Location: In person