Job Description

Inside Sales Representative - Lead Management Specialist
Remote (Cleveland, OH Based Team) | Real Estate Wholesaling
Company: Grayscale Capital
Type: Full-Time | W2
Compensation: Base + Commission | OTE $65,000
About Grayscale Capital
Grayscale Capital is a fast-growing real estate investment and wholesaling firm headquartered in Cleveland, Ohio. We believe in doing business the right way--with integrity, transparency, and a genuine commitment to helping homeowners and investors achieve better outcomes.
We connect motivated sellers with qualified buyers, and our success is driven by excellent communication, consistent follow-up, and disciplined lead management. We are now hiring an Inside Sales Representative who excels at nurturing leads, managing a pipeline, and setting high-quality appointments that turn into closed deals.
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Position Overview
As our Inside Sales Representative, you'll serve as the front line of our acquisitions engine. Your primary responsibility is to convert inbound and outbound leads into qualified appointments for our Acquisitions Managers.
This is a role for someone who thrives on:

• Consistent lead follow-up
• Structured workflows
• Pipeline management
• High-volume outreach
• Turning conversations into opportunities

If you are disciplined, organized, and confident on the phone, you'll excel here.
Responsibilities

• Make outbound calls and respond promptly to inbound inquiries
• Qualify sellers using structured questions and active listening
• Consistently follow up with leads to keep conversations moving
• Set qualified appointments for our Acquisitions team
• Manage and organize your daily pipeline within the CRM
• Maintain accurate notes, statuses, and follow-up tasks
• Build rapport with sellers and guide them through the early stages of the process
• Achieve and exceed daily/weekly KPIs around calls, talk time, follow-up, and conversion
• Support the team in keeping deals moving from contract to close

Key Performance Indicators

• Daily outbound calls & talk time
• Speed-to-lead response
• Number of qualified appointments set and attended
• Lead-to-appointment conversion rate
• CRM accuracy, consistency, and follow-up cadences

What You Bring

• 1+ year of Inside Sales, Lead Management, Cold Calling, or Call Center experience (Real Estate preferred)
• Strong phone presence with excellent verbal/written communication
• Proven ability to manage and prioritize a lead pipeline
• A competitive, goal-oriented, self-motivated personality
• High attention to detail, organization, and follow-through
• Comfortable working in CRM platforms (Podio, Follow Up Boss, HubSpot, etc.)
• Reliable internet connection and quiet, professional workspace

Compensation & Schedule

• Schedule: Monday-Friday, 9:00 AM - 5:00 PM EST
• Compensation: Base + Commission | OTE $65,000/year
• Ongoing sales training, professional development, and clear pathways for growth

Why You'll Love Working Here

• 100% Remote--work from anywhere
• Small, high-performing team with strong leadership
• Mission-driven environment focused on doing business the right way
• Opportunities to grow as we scale
• Clear expectations, supportive leadership, and a culture built on trust

Skills Required