The Inside Sales Representative is responsible for ensuring a positive and collaborative sales and store environment, providing excellent customer service, and supporting the operations team to streamline the order fulfillment process.
Professional Responsibilities:
Act as the primary point of contact for customers visiting the showroom
Handle inbound and outbound calls, answer customer inquiries, and process invoices
Prepare estimates for building material products, including special orders
Provide exceptional customer service by developing a thorough knowledge of products
Use point of sale software program to fill customer orders, create purchase orders, and maintain inventory control
Work closely with vendors to procure products
Assist as needed to load and unload materials, stock showroom, and organize store displays and product literature
Maintain a clean, professional work environment
Follow up with inactive customers for business development
Qualifications:
Prior sales experience preferred or background in residential construction
Strong interest in sales and/or retail as evidenced by previous job experience or education
Knowledge of building materials a plus
Ability to work independently with customers and as a teammate with co-workers
Strong communication and interpersonal skills
Basic computer skills
Commitment to customer service
Ability to lift and carry up to 80 pounds individually
Additional store responsibilities as required
Company Benefits:
Medical
Dental
Vision
Company Paid Life Insurance
Supplemental Life Insurance
Disability
Identity Theft
Pet Insurance
401(k) with company match
Please note that this position will need a background check and drug screen completed before employment may begin.
If you are a proactive and reliable individual looking to take on a challenging and rewarding role as an Inside Sales Representative, we encourage you to apply.
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