Job Description

The Inside Sales Manager will oversee sales operations, develop customer relationships, and drive revenue growth within the high-performance cables and components sector. This role requires a results-oriented professional with expertise in Business Services and a strong focus on customer satisfaction.

• Work with the Senior Management Team to develop and implement the sales and marketing plan.
• Manage and ensure Inside Sales Representative team is operating at a world class level
• KPIs

• Customer Response Time
• Quote Turn-around Time
• Continuous improvement around customer experience (i.e. RFQs, Quotes, Service, etc.) - Mgmt Assessment
• BRM meetings with all customers
• Effectively represent "Voice of the Customer" within the organization
• Work with other internal departments to manage customer orders and resolve any issues
• Articulate customer needs and requirements within the organization
• Drive continuous improvement within the sales administration & operations process
• Report on sales metrics and forecasts
• You will have your own sales metrics and sales responsibilities as well

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Leadership Opportunity: Manage and Strategize a team of 3 Inside Sales Reps.Career Growth: Clear path for advancement within a growing organization.
A successful Inside Sales Manager should have:

• Experience selling manufactured products/equipment intoOEMs - REQUIRED

• Medical OEMs and Medical Device sales experience is most relevant. B2B Sales experience selling into other types of OEMs is sufficient
• Experience managing a team or direct reports
• Experience managing a team while balancing your own sales quota
• Experience collaborating internally with other departments to achieve common goals
• Technical aptitude to learn new products and product applications
• Well organized with understanding of time management
• Ability to be onsite in Rhode Island Office - Onsite role w/ potential hybrid flexibility

Our client is a leading manufacturer of high performance cable systems and components. They serve many critical industries, but this role is focused on the Medical Device and Medical Manufacturing sectors. They are well established and respected around the globe, allowing them to combine global resources with specialized engineering to deliver advanced cable solutions for critical applications.

• Competitive salary ranging from $100,000-$120,000 annually.
• 10% annual bonus
• Comprehensive benefits package to support your well-being.
• Opportunity to work in a respected medium-sized organization within the industrial/manufacturing sector.
• Collaborative work environment that fosters growth and innovation.
• Potential for career progression and professional development. The last Inside Sales Manager was promoted into an outside sales position

If you are ready to take the next step in your career as an Inside Sales Manager, apply now to join an industry-leading team.

Skills Required