Job Description

Turn interest into revenue--and keep customers for life.

Full Circle is Bucks County's fast-growing lawn care & pest control company (the pink trucks!). We deliver fast, friendly communication,

kid & pet-friendly

options, and a 100% guarantee. We're hiring a

Sales-focused Account Manager

to convert inbound interest, upsell happy clients, prevent cancellations, and call back leads that didn't close--while pitching in on service overflow to keep the customer experience excellent.

What you'll do (outcomes first)

Convert inbound

calls/texts/chats to booked services

same day

.

Upsell add-ons

(mosquito/tick, general pest, aeration/overseeding) to increase ARPU.

Call back no-sales

using simple multi-touch follow-ups to win the deal.

Save at-risk accounts

with approved save offers when customers pause/cancel.

Protect CX during busy spikes:

help service with scheduling/rescheduling, templated messages, and ticket triage so SLAs stay green. Keep

clean CRM hygiene

: accurate notes, next steps, tags, and reason codes.
How we'll measure success (your scorecard)

New accounts/week

&

monthly revenue booked

(inbound + winbacks).

Close rate

(target

30-40%+

) and

speed-to-quote

(<5 minute).

Upsell attach rate / ARPU lift

on existing customers.

Save rate

on cancellations/pauses (

25-35%

goal with offers).

CX when covering service:

first-response ?

10-15 min

, abandon ?

8%

.

Reviews/referrals

triggered after first service.
What you'll bring

1-3+ years inside sales or SMB account management (home services a plus). Clear, concise communicator (phone, text, and email). Disciplined with pipeline and process; fast, organized, and coachable. Competitive, team-first mindset--happy to jump in where customers need you.
Our core values (how we work)

Efficiency

- We move fast, keep it simple, and respect everyone's time.

Adaptability

- Seasons change; we flex and keep winning.

Transparency

- We're honest, data-driven, and own outcomes together.
Growth path

Crush the seat and grow into

Senior AM

,

Pod Lead (AM + remote CSR)

, or

Revenue Operations

as we scale.

Compensation & schedule

Base:

$45,000-$60,000 +

uncapped commission

(realistic OTE

$70k-$95k+

; top performers

$100k+

).

Type:

Full-time, W-2.

Hours:

Weekdays with some evenings/Saturdays in peak (spring/fall).

Perks:

Paid training, performance bonuses, local territory, clear advancement.
Why Full Circle

Local & loved

(no call centers).

Kid & pet-friendly

program options with real results.

100% guarantee

--we make it right.

Distinctive brand

(those pink trucks!) and a team that wins together.
Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Paid time off Parental leave Professional development assistance Referral program Retirement plan
Work Location: In person