Job Description

9159 Brookville Road, Silver Spring, MD, USA

25.64 per hour*
Hourly*
Full Time*





Salary Range $ 25.64 - Coordinator





A Wider Circle is looking for passionate, reliable individuals to help bring our mission to life. In this hands-on role, you'll be the welcoming face and strong support behind our work-receiving donations of furniture and household goods and ensuring they reach individuals and families living in poverty who come to our Center for Community Service. Experience the deep impact of serving those who need it most, and be part of a team that's changing lives every day.



Job Summary



The Coordinator will support the in-kind donations program, specifically including the daily unloading of in-kind donations (furniture, clothing, small accessories) from the personal vehicles of donors as well as from trucks that have picked up donations from across the region. You will also be responsible for assessing the quality of those donated items as they come in and keeping the warehouse organized and ready for visitors. This role also involves making sure that donors and clients have a positive experience when visiting our facility. Lastly, you will go on truck routes to pick up donations in the region and deliver furniture items.



Essential functions-primary responsibilities


Receive donations at our Center for Community Service, unload vehicles, and interact with donors and record donor demographic information. Sort and organize donations in the warehouse as well as assessing the quality of donations. Assist truck drivers as a "co-pilot," helping with navigation and backing up trucks Go into donors homes to safely and efficiently remove donations to bring back to the center Load client vehicles with furniture items with care and attention. Ability to work in different climate conditions. Direct donor and client vehicles in the parking lot to ensure smooth traffic flow

Guiding Principles


Value the people we work with, guests, volunteers, and all others who support our work. Seek to maintain a harmonious environment for the safety, comfort, and personal growth of all who enter and work in our space. Celebrate the diversity of thought, ideas, and expression. Meet people and organizations where they are, with what they want and need. Build relationships through rapport, trust, and communication. Recognize that all who enter this space have their own pathway and story. Listen attentively, seek to understand, and assume positive intent. Practice compassion in all our interactions to ensure this is a safe and comfortable space for all.

Required Skills /Abilities


Physical strength required to lift furniture items and transport them around the warehouse with hand trucks The ability to work carefully while moving furniture in confined spaces (trucks, stairways, donor's homes) Ability to function well in a high-paced and, at times, stressful environment. Excellent interpersonal and customer service skills. Good verbal communication skills. Comprehension of safety policies and procedures. Good organizational skills and attention to detail. Ability to prioritize tasks. Ability to work in a team environment.

Supervisory Responsibilities: None



Required education and experience


One year of work or volunteer experience High School Diploma, GED, or equivalent

Preferred Education and experience


One year of experience working in direct service or customer service settings. Experience working with individuals and families living in poverty. Experience working in the transport, moving, or hauling industry.

Additional eligibility requirements:



Work authorization/security clearance requirements


Must be authorized to work in the United States




Work environment



The Associate will work in a warehouse environment and outdoors in different weather climates. When on the road, travel is a truck cab with a driver or in the front of a cargo van.



Physical demands



Capable of lifting 100 pounds or more with assistance. This job requires consistently lifting arms high and bending knees often. Must be able to withstand a variety of changing weather conditions.



Other duties



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.



Travel required



None daily. Travel is required within the DMV as a co-pilot.



Affirmative Action/EEO Statement



A Wider Circle is committed to having a team that is diverse and ensuring that all qualified applicants will receive consideration without regard to race, color, gender (including gender identity or expression), religion, national origin, sexual orientation, disability, age, veteran status, or other non-merit factors. We are proud to be an equal-opportunity employer.