Job Description

Description:

Position Summary:


The In-Home Monitor is primarily responsible for conducting assessments/ re-assessments on homemaker clients based on eligibility requirements. The In-Home Monitor is also responsible for quarterly supervision of PSS and Homemaker clients to ensure needs are being met. Installation of Emergency Response units as needed.

Essential Functions:


1. Conduct admission visits for PSS clients to initiate services within 48 hours of receipt of referral.

Complete all necessary paperwork as required by AHHS policies and procedures. Establish PSS Plan of Care to meet the needs of the client and as outlined by the service authorization. Submit completed referral form to Scheduler for data entry and scheduling needs.

2. Admit Homemaker clients as directed.

Assess referrals for eligibility. Conduct reassessments annually to determine ongoing eligibility. Complete all necessary paperwork as required by AHHS policies and procedures Discuss and implement voucher option with eligible clients.

3. Provide onsite monitoring of PSS clients quarterly. Provide direct/indirect monitoring of homemaker clients quarterly.

Conduct visits to assess quality of care provided to clients. Evaluate staff performance with the plan of care to determine if client's needs are being met, client is satisfied with services and if hours are being provided as authorized. Notify Chief Operating Officer of staff performance issues. Review and update the plan of care to accommodate clients' needs. Monitor compliance with AHHS' safety policies and procedures when appropriate Provide appropriate follow-up and referral to community resources if indicated.

4. Maintain tracking systems to ensure timely completion of required paperwork.

Ensure homemaker reassessments are completed annually. Complete risk assessment profiles annually. Make supervisory phone calls to all homemaker clients every 3 months to verify receipt of services, discuss client's status, review any unmet needs and provide appropriate follow-up and referral to community resources. Maintain a monthly homemaker waiting list by site as required by the Bureau of Elder and Adult Services (BEAS) and submit monthly to the Chief Operating Officer.

5. Denial/Reduction/Suspension/Termination of Services

Issue notices of denial/reduction/suspension/termination of homemaker services in accordance with guidelines and BEAS approved forms. Provide 10-day and 60-day appeal rights in accordance with Section 69of the BEAS Policy Manual. Complete all necessary paperwork and submit to the billing and referral specialist for computerized entry.

6. Comply with all AHHS policies and procedures.

Maintain confidentiality. Attend mandatory meetings and in-services. Complete with accuracy all required paperwork, records and reports in a timely manner.

Requirements:

Education, Skills, and Experience Required

Must have good communication, written, and observational skills. Good decision-making skills. Ability to complete paperwork in a timely manner. * Prior experience in Home Health preferred.