Job Description

Overview:

The IT Temporary - Entry Level Support role is designed for a college student or recent graduate with a solid understanding of computers and an interest in gaining hands-on experience in an IT environment. The successful candidate will assist the IT department with various tasks, including troubleshooting, system maintenance, and user support, contributing to the smooth operation of the company's IT infrastructure.
Responsibilities:
Provide basic technical support to end-users, including troubleshooting hardware and software issues. Assist with the installation, configuration, and maintenance of computer systems and peripherals. Support the IT systems manager in managing and maintaining the company's network and server infrastructure. Perform routine system checks and monitor network activity to ensure optimal performance. Help with the setup and configuration of new hardware and software as needed. Maintain accurate records of IT inventory and assist with asset management. Assist in documenting IT procedures and protocols. Provide support during IT projects, such as system upgrades and migrations. Ensure adherence to IT security policies and procedures. Continuously expand knowledge of IT systems and best practices through learning and development opportunities

Qualifications / Skills::
Solid understanding of computer systems, including hardware, software, and networking fundamentals. Familiarity with operating systems such as Windows and macOS. Basic troubleshooting skills and a problem-solving mindset. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Good written and verbal communication skills. Willingness to learn and adapt to new technologies and challenges

Qualifications:

Currently enrolled in or recently graduated from a relevant technical program, such as Information Technology, Computer Science, or a related field.