Job Description

Title: Information Technology Support/Administrative Assistant FY2324_122

Reports To: Director of Information Technology

Status: Hourly, Overtime eligible

Shift: 8 hours/day - times to be determined by IT Director and the successful applicant.

May consider part-time employment 6 hours/day.

Pay Rate: $18.02 - $20.28 Depending on experience

Essential Job Duties

• Answer IT Service Desk phone line, respond to emails, greet drop-ins and perform other office If a Service Desk call requires a service ticket, then a computer entry would be required via Service Desk software. IT experience is not required but is beneficial.
• Maintains the inventory of all hardware and software via help desk
• Maintains and monitors the budget for the tech department and provides financial reports when needed.
• Communicates with management, vendors, contractors, and District employees to maintain effective working relationships.
• Work with vendors and tech staff to procure hardware/software
• Perform minor technical tasks under the supervision of a technician or Systems
• Assist with staff password resets for District programs and applications
• Track software license renewals to ensure correct licenses and quantities are purchased; Ensure licenses are never allowed to expire.
• Maintain warranty records of products across the district, work with staff and vendors to resolve warranty issues.
• Organize IT Department meetings and
• Maintain shared calendars for resource usage, staff scheduling and project timelines
• Understand and follow IT security guidelines and
• Participate in IT projects as
• Work with IT Director, Tech staff, E-rate manager, and vendors to coordinate and meet all mandatory aspects of the E-rate process within federally mandated timeframes.
• Prepare reports based on diverse data sets to support department goals
• Performs other related duties as assigned

Knowledge, Skills and Abilities

• Basic knowledge of Information Technology terms.
• Knowledge to analyze situations to define issues and draw conclusions.
• Knowledge of ordering, shipping and receiving.
• Knowledge of project management.
• Knowledge of budget maintenance and analysis.
• Ability to organize documents and create schedule.
• Ability to create configuration and application documents.
• Ability to read, write and speak English flently.
• Ability to be flexible to work with others in a wide variety of circumstances.
• Ability to work with a diverse set of individuals/groups and utilize specific, job-related equipment.
• Ability to establish and maintain effective working relationships with students, the public, vendors and staff members.
• Ability to maintain cooperative working relationships with those contacted in the course of work.

• Ability to manage time and responsibilities, adapt to changing work priorities, communicate with diverse groups, maintain confidentiality, and meet deadlines.
• Ability to set priorities, work as part of a team and work with and manage frequent interuptions.
• Ability to maintain the confidentiality of student matters.
• Ability to effectively communicate with students, parents, and staff.
• Ability to perform duties with awareness of all District requirements and Board policies.
• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.

Required Qualifications * Any combination of training, education, and experience that are equivalent to graduation from high school.

• Successful experience working in an office environment and performing similar duties.

Preferred Qualifications * Successful work experience with ordering and receiving.

• Training in budgeting.
• Some successful experience in Information technology.

Necessary special requirements:

• Montana Driver\'s license or the ability to obtain license within three months of hire date.

Equipment:

• Uses a PC to manage assets, account for resources used, control and evaluate the performance of various complex systems.
• Proficient computer skills with the ability to learn new software.

Physical and Mental Demands and Work Hazards

• Prolonged periods sitting at a desk, speaking on a phone and working on computer
• Regularly works inside with minimal temperature variations.
• The noise level in the work environment is usually quiet to moderate.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
• Carrying, pushing, and/or pulling; some climbing and balancing.
• Significant fine finger dexterity
• Required to be able to hear conversations in loud and quiet environments.
• May be required to lift or carry up to 20 pounds on an infrequent basis with or without accomidation.
• Guidance and reinforcement are usually available.
• The employee frequently works within time constraints and must maintain attentiveness intensity.
• Frequently involved in interactions that require oral and written communication.
• Exercises flexibility and the ability to shift from one task to another.
• Occasional travel/mobility between schools, or between schools and the Administration office, may be required.
• The work area is generally a hazard-free environment.

Job Title : Information Technology Support/Administrative Assistant FY2324_122

Primary Location : District Office

Salary Range : $18.02 - $20.28 / Per Hour

Shift Type : Full-Time

Belgrade School District