Job Description

-------------------


The Infrastructure Specialist (IS) serves as a member of the Service Delivery team (SDRT) supporting multiple agencies with predominant responsibility as the interface to all OCTO areas. The IS advises and assists management with issues essential to the maintenance of relationship/expectations and provides overall accountability for the delivery of all OCTO services for the customers represented by the Business Relationship Manager (BRM). The IS must be able to grasp the business and technical requirements of the Client agencies' applications and infrastructure needs and possess a high level of technical expertise that is required to analyze and recommend a variety of solutions to agencies' infrastructure problems and concerns. The IS is responsible for the coordination and optimizing of service delivery of OCTO Services and the resolution of issues to facilitiate a timely resolution. This position receives tactical direction from the OCTO and is responsible for troubleshooting, prioritizing, and escalating IT issues related to OCTO servcies. The IS presents agency project objectives and priorities to the OCTO Service Owners and monitors the progress of ongoing agency IT projects, providing updates to the CRM team, BRM and General Manager (GM). The IS assists the agency with OCTO IT Strategy needed in budget development, program planning, establishing policy and procedures, and represents OCTO services at agency meetings.



For additional information, please see the links below:

Position Description (Download PDF reader) The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

Position Location/Remote Office:

The office is located in Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Center for Educational Performance and Information currently offers a hybrid work option which requires one day working on-site at the official work location and the potential of up to four days remote work per week. Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

SIGNING BONUS

:

This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.


The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation, and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested. Please consider sending in your application today.

DTMB-Jobs

Required Education and Experience

-------------------------------------

Education and Experienc

e

Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience

Information Technology Specialist 14

Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Alternate Education and Experience

--------------------------------------


An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.



OR


At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Additional Requirements and Information

-------------------------------------------


To be considered for this position you must:

Attach a detailed resume and cover letter. If applicable, attach a copy of your official college transcripts and/or foreign degree evaluation with your application. Click here for the State of Michigan (SOM) definition of an Official College Transcript. Applicants who possess foreign degrees must have their academic credentials evaluated or converted into U.S. educational equivalents. Civil Service accepts evaluations from organizations listed on the National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc.


Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.



View the job specifications at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologySpecialist.pdf (Download PDF reader)

All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test, physical, criminal background, and driving records indicate eligibility for employment.


DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. DTMB does not provide sponsorship for employment visa status. To be appointed by DTMB, an applicant must be currently authorized to work in the United States for any employer.


DTMB does not participate in STEM-OPT.


The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.


Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.