Under the general direction of the Information Technology Manager I, the Information Technology Specialist I, must work both independently and collaboratively supporting systems hardware, software and other complex IT issues; monitoring, configuring, documenting systems services and problems; upgrading, maintaining network equipment. The incumbent will be responsible for providing a highly available and secure Windows infrastructure for BCDC's applications/databases, Exchange e-mail system, Microsoft 365, Azure, Entra ID and AWS. This position will provide back-up for the Information Systems Analyst supporting all staff at BCDC.
The incumbent must promote and maintain a motivated, informed, and collaborative workforce where teamwork is valued and rewarded. Must possess strong communication and customer service skills and work collaboratively with internal program partners, vendor personnel, and external control agencies. The incumbent must have a working knowledge of project management best practices and methodologies as well as project management experience. Experience includes the management of projects, supporting process development and management, estimation techniques, requirements management, system/applications/software analysis and design, testing and implementation.
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