Enables entry-level and aspiring (0-2 years' experience) IT professionals to gain foundational technical capabilities. These related skills include basic and advanced security concepts, IT infrastructure, cloud operations, vulnerability assessments, risk management, full stack development, and more skills through our objective based professional development program.
Participants will work closely with DCI and designated employer partners to build skills and capabilities, which will culminate in being selected to work in full time roles with clients. Outcomes typically align towards Help Desk Analysts positions in Connecticut.
Help Desk Analyst
Rewarding IT careers start on the help desk. The support field is booming as companies continue to expand their operations and invest in technology to fuel this growth. In addition, the release of new systems and products rarely slows, meaning there is a steady need for specialists to help end users troubleshoot the applications and hardware they rely on.
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