Job Description

Organization

:

INFORMATION TECHNOLOGY

Primary Location

:

United States-Texas-HUNTSVILLE

Job

:

Office and Administrative Support

Employee Status

:

Regular

Schedule

:

Full-time

Travel

Moderate

Salary/Salary Range

:

$5,942.64 (RET 2.5% Less)

Pay Basis

:

Monthly

Hazardous duty/Longevity Pay

:

Longevity Pay

Training Academy

:

No

Work Site Visits

:

No

Study Material

:

No

Overtime Status

:

Exempt

Job Posting

:

Dec 18, 2025, 12:00:00 AM

Closing Date

:

Jan 2, 2026, 11:59:00 PM

JOB SUMMARY

Performs advanced business analysis work. Work involves coordinating the gathering, development, and

documentation of user requirements; the review, assessment, and development of business processes;

the creation and validation of user acceptance testing; the performance of post-implementation support

of systems; support of the systems development life cycle; and supervising the work of others. Works

under minimal supervision with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Coordinates the analysis and testing of procedures and information systems for efficiency and

effectiveness; coordinates and analyzes user requirements, procedures, and problems to

automate and improve existing systems; coordinates and analyzes computer system

capabilities, workflow, and scheduling limitations; and participates in user acceptance testing

and testing of new system functionality.



B. Coordinates the development and review of complex system documents to convey business

requirements and support efficient system design; coordinates the preparation of charts,

diagrams, tables, flowcharts, and other technical documentation regarding information

technology systems and computer applications; and prepares reports outlining study findings

and recommendations following the Systems Development Life Cycle (SDLC) methodology.



C. Coordinates the analysis of program policies and procedures to determine their effect on

automated systems and system functional areas; coordinates the service request life cycle

through customer-related service request responses, business requirements coordination,

technical specifications and related artifacts review, and monitors system integration and user

acceptance testing prior to implementation; and confers with management regarding the status

and progress of studies and projects being conducted.



D. Coordinates the development, documentation, and revision of system design procedures, test

procedures, and quality standards; provides technical assistance in the design, development,

implementation, and modification of new and existing systems; and coordinates the

development of online help systems, operational manuals, educational materials, technical

training, and information programs for automated systems.



E. Supervises the work of others.

Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

Education, Experience, and Training


1. Graduation from an accredited senior high school or equivalent or GED and seven years

full-time, wage-earning experience in at least two of the following functions: information

systems analysis, business process analysis, planning, documenting requirements,

designing, testing, software or systems quality assurance engineering, or deployment

or

sixty semester hours from a college or university accredited by an organization recognized

by the Council for Higher Education Accreditation (CHEA) or by the United States

Department of Education (USDE) with twelve semester hours in Management Information

Systems, Information Technology, or a related field and five years full-time, wage-earning

experience in at least two of the following functions: information systems analysis, business

process analysis, planning, documenting requirements, designing, testing, software or

systems quality assurance engineering, or deployment

or

Bachelor's degree in Information Technology, Business, or a related field from a college or

university accredited by an organization recognized by the Council for Higher Education

Accreditation (CHEA) or by the United States Department of education (USDE) and five

years full-time, wage-earning experience in at least two of the following functions:

information systems analysis, business process analysis, planning, documenting

requirements, designing, testing, software or systems quality assurance engineering, or

deployment.


2. Three years full-time, wage-earning project management or project coordination

experience.


3. One year full-time, wage-earning experience in the use of Microsoft Office Suite or

equivalent to include word processing spreadsheet, database, or presentation software

programs.


4. Experience in the supervision of employees preferred.


5. Governmental program experience preferred.


6. Criminal justice experience preferred.

Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.

Knowledge and Skills


1. Knowledge of the limitations and capabilities of computer systems and the techniques used

in the design of automated systems.


2. Knowledge of business process and systems analysis techniques and practices.


3. Knowledge of the principles, practices, and techniques of computer programming and

system design.


4. Knowledge of project management practices and techniques.


5. Knowledge of agency and departmental organizational structure, policies, procedures,

rules, and regulations preferred.


6. Skill to communicate ideas and instructions clearly and concisely.


7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the

public.


8. Skill in administrative problem-solving techniques.


9. Skill to review technical data and prepare technical and managerial reports.


10. Skill to collect, organize, analyze, and present technical information.


11. Skill in public address.


12. Skill in the use of computer and related equipment in a stand-alone or local area network

environment.


13. Skill in the use of Microsoft Office Suite or equivalent to include word processing,

spreadsheet, database, or presentation software programs.


14. Skill to train others.


15. Skill to supervise the work of employees.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend

repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,

alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor

equipment.


B. Conditions include working inside, working around machines with moving parts and moving

objects, radiant and electrical energy, working closely with others, working alone, working

protracted or irregular hours, and traveling by car, van, bus, and airplane.


C. Equipment (machines, tools, devices) used in performing only the essential functions include

computer and related equipment, calculator, copier, fax machine, telephone, dolly, and

automobile.

Additional Information

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete


If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.


Only candidates selected for an interview will be contacted.


Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.


Questions regarding this posting may be directed to:


Shelbie Morrow

Human Resources Headquarters

2 Financial Plaza, STE 600

Huntsville, TX 77340

PH (936) 437-4106

EMAIL hr.selectionsteam3@tdcj.texas.gov

Military Occupation Specialty Code

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.


Military Crosswalk Guide - Prepared by the State Auditor's Office

EEO Statement

The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.