Job Description

Get to Know Us

Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture

People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee's role in our success. Our focus on customer satisfaction and innovation ensures that every team member's contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary

The

Import Specialist

provides subject matter expertise in handling imports, ensuring compliance with U.S. Customs and international regulations, managing documentation, and delivering high-quality service to customers. This role supports more complex shipments, offers technical guidance to agents, and ensures operational accuracy and efficiency.

Key Responsibilities

Handle and oversee the import process for high-value or complex shipments Classify products under HTSUS and ensure documentation accuracy Serve as a point of contact for customers requiring specialized assistance Train and support agents on import processes, systems, and compliance Review and approve commercial invoices, HTS classifications, and customs entries Collaborate with Customs brokers, carriers, and regulatory bodies as needed Research and resolve shipment delays, discrepancies, or compliance issues Maintain expertise in regulations (EAR, CCL, ITAR, HazMat, FMC, Incoterms, etc.) Support process improvements and contribute to efficiency initiatives Provide feedback to management on operational challenges and solutions

Education

Associate's or Bachelor's degree in Transportation, Supply Chain, or related field preferred

Experience

2-4 years of import or logistics operations experience

Skills and Abilities

Strong knowledge of U.S. Customs processes, HTSUS, and documentation requirements Experience with TMS, customs entry software, and Excel/Google Sheets Strong problem-solving, organizational, and customer service skills Preferred certifications: CES, HazMat, IATA Dangerous Goods

Why Join Us?

We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.


As a team member, you have access to the following benefits and compensation packages:

Salary Range:

$22

to

$31

per hour (depending on skills and experience) Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.) Comprehensive medical, dental, and vision coverage HSA, FSA, and HRA options Company-paid life and disability insurance Voluntary insurance offerings for employee and dependents 401(k) with employer matching Paid Vacation, Paid Time Off (PTO), and Holidays Educational Assistance Programs Recognition and reward programs Commitment to a supportive and inclusive work environment



We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.

If you require reasonable accommodations during the application or interview process, please contact us to request assistance.