Job Description

JOB DESCRIPTION

Position Title:

Tour Planner

Company:

Imperial Royal Tours

Location:

Lafayette Indiana

Employment Type:

Full-Time

Position Overview:

Imperial Royal Tours is seeking a motivated, detail-oriented

Tour Planner

to join our team. In this role, you'll be responsible for planning and managing retail and custom group travel for our motorcoach tour division. It's a hands-on position that involves building full itineraries, coordinating vendors, communicating with clients, and supporting our company's sales and service goals.

Tours range from one-day excursions to multi-day domestic and international trips. Some tours may include motorcoach travel, cruises, or air travel arrangements.

Key Responsibilities:

Plan, organize, and coordinate all aspects of 1-day and extended multi-day tours (retail and custom group) Book and manage reservations with vendors, including hotels, attractions, restaurants, transportation, and ticketed events Research new destinations and build creative tour packages Maintain positive relationships with travel partners, custom group leaders, and vendors Communicate with clients to promote, sell, and explain tour offerings Cross-sell/up-sell optional services such as travel insurance Create passenger travel documents and itineraries Write and format tour guide materials and public-facing tour descriptions Assist with incoming customer inquiries and provide excellent customer service Help build and maintain the master travel calendar Collaborate with internal staff, tour escorts, and drivers in a professional and timely manner Support the achievement of company tour sales goals Perform other duties as assigned by management

Qualifications & Experience:

Previous experience in travel planning, group travel, or event coordination preferred Personal travel experience is a strong plus Familiarity with cruise lines, air travel, and group tourism logistics Excellent organizational skills with strong attention to detail Ability to manage multiple projects simultaneously Outstanding customer service and communication skills Confident and personable when interacting with the public Self-motivated and capable of working independently Proficiency in Microsoft Word and Excel Comfortable using internet research tools and digital communication platforms

What We Offer:

401(k) plan after one (1) year and 1,000 hours of service Paid personal days and holidays Paid vacation after one (1) year of employment A supportive and collaborative team environment Opportunities to travel and explore new destinations 50% Health Insurance cost from marketplace

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other legally protected status.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Employee discount Flexible schedule Health insurance
Work Location: In person