Job Description

Assists with image management, scheduling, and clerical duties. Contributes to the management of patient care data through oral, written, and data communications.



Greets customers and provides them with information and image data as requested. + Responds to requests and answers questions from patients, family, and staff.
+ Greets patients and inputs exam data appropriately.
+ Provides image data and information to clinical staff and providers as requested.
+ Assists in Computed Tomography when needed.
+ Releases radiology records and image data in an accurate and timely manner following all policies and procedures.
+ Transfers electronic image data to film or CD as needed.
Acquires digital data and maintains integrity and accuracy of image data. + Acquires digital data in image or document form.
+ Maintains integrity and verifies accuracy of all digital and image data.
+ Completes and files records as needed.
+ Performs preliminary troubleshooting on equipment in Radiology Business Office as needed.
+ Verifies accuracy of patient identification (utilizing name and date of birth) and makes corrections to patient demographics on records as needed.
Schedules patients for Diagnostic Imaging examinations. + Schedules patients for Diagnostic Imaging examinations following all policies and procedures.
+ Ensures written orders are received for patients who need appointments.
+ Enters accurate order information.
+ Accurately provides diagnostic prep information when scheduling patients.
Communicates needs to appropriate health care provider. + Processes all consults for radiology services/stat orders/stat record requests in an accurate and timely fashion.
+ Ensures proper communication to health care provider and other departments to meet patient and unit needs and follow up PRN.
+ Informs proper modality when scheduled patient has arrived.
+ Ensures physicians and technologists on call are reached in an appropriate and timely fashion.


Education:


High School or GED or Associate's Degree
Medical office administration, information technology, computer science, or related degree


Experience: 2 Working in a customer service or clerical role. Completion of a medical office administration/technology program will be accepted in lieu of experience.


or 1 Working in an administrative role in a medical setting


Skills:


* Strong verbal and written communication skills