Job Description

Human Services Specialist II

Intake/Eligibility Waitlist Coordinator

(Part-Time, 20 Hours / Week)

The City of Alexandria is located in Northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Part Time Human Services Specialist II position.

An Overview

The Human Services Specialist II, IDD Intake/Eligibility Waitlist Coordinator conducts initial intakes and provides Medicaid Waiver services to children and adults with Autism, Developmental or Intellectual disabilities based on the Person-Centered Thinking model through assessment of needs, development of service plans, facilitating service linkages and monitoring for their effectiveness, provision of crisis intervention/prevention supports and the delivery of advocacy services. The IDD Intake/Eligibility Waitlist Coordinator duties relate to completing intake and eligibility screenings from multiple referring agencies and individuals and monitoring the status of individuals on the Medicaid Waiver Waitlist. This position may be trained in multiple aspects of the job to allow for backup support within the unit and agency.

The Human Services Specialist II, IDD Intake/Eligibility Waitlist Coordinator position requires frequent use of initiative and independent judgment; professional courtesy; in person, intermittent short-term contact with individuals, families and service providers and the ability to work with minimal supervision. Job responsibilities may require traveling within the service area and flexible hours and schedule.

Essential duties include completion of comprehensive assessments of individual needs and desires, service planning, referral and linkage, monitoring and advocating on behalf of individuals, documentation of services provided and interaction with the individual/family served.

An employee in this class receives oversight and case review from a supervisor. Client interactions are sensitive and require that employees maintain confidentiality of client records and treatment. The work performed in this classification does not require clinical licensure.

What You Should Bring

The ideal candidate will have knowledge of available community resources, such as medical, legal, mental health and, economic and social services; Knowledge of treatment issues related to behavioral, emotional, economic, and social conditions, including dual diagnosis; Skill in identifying and linking individuals to supports and resources; Skill in engaging diverse stakeholders and in communicating clearly and effectively, both orally and in writing; Ability to evaluate client needs and formulate outcomes to resolve resource needs; The ability to provide competent, professional work with culturally diverse families.
The Opportunity

• Receives requests for intakes and schedules intake appointments;
• Informs individuals of required documentation needed for the intake and subsequent appointments and assists them with obtaining documents when needed to expedite the process.
• Evaluate and assess client and/or family\'s service-related strengths, needs and preferences.
• In participation with the client, helps identify resource needs and appropriate waiver program for clients.
• Conducts eligibility assessments for Medicaid Waiver programs.
• Performs administrative support work associated with the intake process.
• May conduct home/site visits.
• Maintains communication with clients, family, support worker, teachers, and providers.
• Prepares reports concerning status of clients awaiting intake.
• Prepares and maintains client files using an electronic health record system.
• Makes referral of clients to other agencies.
• Prepares intake forms and routine correspondence, such as follow up letters to clients.
• Performs related work as required.

About the Department

The Center for Children and Families (CCF) provides programs and services for Behavioral Health, Domestic Violence & Sexual Assault, Child Welfare & Child Protective Services, Early Childhood and Youth Development. CCF provides compassionate, collaborative, and effective person and family-centered services based on best practices. Our teams support self-determination, safety, recovery and resiliency for Alexandria children and all residents affected by abuse, neglect, mental illness, intellectual disabilities, and substance abuse disorders.

Minimum & Additional Requirements

Bachelor\'s Degree in psychology, social services, public health, guidance, or a related field; three years of experience in the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Employees must possess a valid driver\'s license issued by the State of their residence.

Preferred Qualifications

Fluent and Bilingual in both English and any other high demand language represented in the community.

Notes

This position requires the successful completion of pre-employment background checks including but not limited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; and driver\'s license.

Schedule: Monday through Friday, 8:00AM - 4:30PM, flexible hours to accommodate needs of the customer. Not to exceed 40 hours per pay cycle. Telework or compressed schedule possible upon completion of probationary period.

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