Job Description

MainStreet Family Care HR Generalist | On-Site in Downtown Birmingham, AL



MainStreet Family Care is growing fast, and our people are the engine behind that growth. We're looking for a high-energy HR Generalist who loves fast-paced work, complex logistics, and being the "go-to" person who keeps everything moving smoothly behind the scenes.



In this role, you will partner closely with our Director of HR to support a high-volume, multi-state operation. We have over 65 clinics and 700+ employees across 4 states, so expect to play a major role in a variety of HR functions!



If you're the type who likes to own a process from start to finish, spot gaps before they become problems, and be the steady point of contact for busy teams, this role is for you!



Key Responsibilities



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Partner with the Director of HR to manage end-to-end onboarding



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Coordinate all pre-employment steps:

background checks, drug screens, scrubs/equipment ordering, system access, and required training



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Prepare, process, and track employment agreements, addendums, promotions, resignations, and terminations, ensuring accuracy and compliance



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Manage multiple email inboxes to serve as a primary point of contact for employees across four states, responding to questions about contracts, onboarding status, employment changes, and HR processes



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Support payroll by helping verify hours, resolve discrepancies, and process employment changes that impact pay



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Assist with reimbursements, ensuring proper documentation, routing, and timely processing for employees and leaders



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Maintain accurate, up-to-date employee records and HRIS data, with a strong focus on confidentiality and detail



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Support the coordination of our recurring WOW orientation events (every four weeks), including rosters, documentation checks, and completion tracking



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Collaborate with recruiting and leadership to ensure smooth handoffs from "offer accepted" through first day of work



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Monitor onboarding and HR workflow metrics, escalate delays, and recommend process improvements to increase speed and consistency



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Assist with HR projects, compliance tasks, policy roll-outs, and audit preparation as needed



Qualifications



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Bachelor's degree in Human Resources, Business, or a related field preferred



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At least 1 year of HR experience, preferably in a high-volume or multi-site environment; healthcare experience is a plus



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Strong organizational skills with the ability to manage multiple deadlines and priorities at once



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Comfortable working in a fast-paced, high-growth environment where things move quickly and expectations are high



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Experience reconciling and administering employee benefit programs



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Excellent written and verbal communication skills, with a service-focused mindset



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Experience working with HRIS, applicant tracking systems, and/or credentialing platforms



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High level of professionalism and discretion with confidential information



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Strong attention to detail, follow-through, and a willingness to "own" your work from start to finish



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Experience in Sharepoint, Deputy, and/or Ramp would be a huge plus!



What You'll Love About This Role



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Direct impact on the provider and staff experience from day one



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Close partnership with an experienced Director of HR and exposure to many aspects of HR (onboarding, payroll support, employee relations, compliance, and more)



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The chance to build and refine processes in a growing organization, not just maintain the status quo



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A mission-driven environment focused on expanding access to quality care in the communities we serve



Schedule



This position is Monday-Friday, 8:00 a.m. to 5:00 p.m. Once you're fully trained and operating independently, there is flexibility to structure your 40 hours in alignment with workflow and departmental needs.



Compensation & Benefits



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Competitive starting salary of $50,000-55,000/year, depending on background and experience.



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Company contribution towards your health, dental, and vision insurance



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401(k) plan with generous company match



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80 hours of Paid Time Off (PTO)



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Opportunities for professional growth in a rapidly growing organization



If you're energized by checklists, people, and problem-solving--and you like the idea of being the operational backbone of a busy HR department--we'd love to hear from you. : )