Job Description

Why Join CINQCARE?
CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient's race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality--not a burden--every single day. Join us in creating a better way to care.
Position Overview
As a part of our HR Shared Service department, the HR Partner will provide expert level HR generalist support to client groups within CINQCARE; coaching and advising on complex, time-sensitive issues in performance and behavior management, talent management, career development, disciplinary actions, policy interpretation, and risk assessment/ mitigation. The HR Partner will collaborate with other HR Shared Services teams to develop innovative solutions to complex problems and provide exceptional service to our CINQCARE clients. This position reports to the VP Human Resources. All members of HR Shared services embody CINQCARE's core values, including Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.
Key Responsibilities

• Be a first point of contact for HR support for executives, managers, and employees within assigned CINQCARE client groups; provide an accurate, timely, effective and dedicated advisory service to employees in relation to issues such as absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters.
• Assist the leadership team on sensitive or complex matters and elevate to the appropriate staff when investigations are required. Manage details, documentation and coordination of disciplinary discussions, terminations, and investigations.
• Act as strategic partner to the heads of CINQCARE client organizations with the mission of translating business strategies into people strategies.
• Implement culture initiatives and programs.
• Have expert level knowledge of company policies and procedures.
• Maintain knowledge of current HR trends, best practices, regulations (federal, state, and local), new technology breakthroughs, and employment law.
• Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to the development of policies.
• Ensure mandatory training and continuing education is complete and documented, including safety, code of conduct and handbook, anti-harassment, and certifications required.
• Collaborate with the Total Rewards on annual Open Enrollment period. Assist employees with benefit programs and all leave requests.
• Work closely with Talent Acquisition to facilitate smooth new hire onboarding process.
• Deliver an exceptional first-day experience including responsibility for orientation and confirmation of department-level training
• Build and support Individual Development Plans and assist with structured career pathing for interested employees.
• Manage and support the annual performance evaluation process.
• Manage any reductions in force in accordance with federal and state regulations and with compassion and care.
• Conduct exit interviews and analyze data collected.
• Coordinate all offboarding, including entering data and auditing for accuracy and compliance.
• Provide support on HR initiatives and other special projects.
• Absolute professionalism and confidentiality in all aspects of the role.

Required Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration or a related field required.
• Experience: A minimum of five years of experience as a Generalist or HR Business Partner in an organization of at least 100 people - experience with and strong knowledge of employment laws and regulations.
• Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to stakeholders. Proficiency in all Microsoft Office applications and knowledge of HRIS systems, comfortable learning new technical systems as needed.
• Relationships: Ability to build and effectively manage relationships with business leaders, coworkers, and clients.
• Culture: Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial company.

The working environment and physical requirements of the job include:
In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.
In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Our Benefits
At CINQCARE, we care for our team like we care for our patients--holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care.

• Medical Plans: Two comprehensive options offered to Team members.
• 401K: 4% employer match for your future.
• Dental & Vision: Flexible plans with in-network savings.
• Paid Time Off: Generous PTO, holidays, and wellness time.
• Extras: Pet insurance, commuter benefits, mileage reimbursement, CME for providers, and company-provided phones for field staff.

Equal Opportunity & Reasonable Accommodation Statement
CINQCARE is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Skills Required