Job Description

Primary Position Objectives
Provides support to the Center through assistance with all aspects of human resources including employee relations, development, regulatory compliance, compensation initiatives, recruitment, and oversight of training and benefits administration. Directly supervises the HR Specialist.
Brief Description of Duties

• Plans, organizes, administers and measures work activities required by the Human Resources Department.
• Supervises all employment activities, including recruitment, testing, reference checking and related employment matters.
• Supervises the preparation and maintenance of procedures for new hires, transfers, separations, salary changes and other personnel practices.
• Maintains the wage and salary administration program, including labor grades, position assignment and related wage and salary administration matters.
• Oversees presentation of employee benefits such as life, health, long-term disability, tuition reimbursement and retirement plan for Center employees.
• Maintains adequate records on each employee as relates to employee benefits program.
• Monitors all EEO, OFCCP and Corporate Policies and Procedures.
• Assists supervisory and reviews all Discipline Notices, including coaching, verbal, written warnings, suspensions, and terminations.
• Processes employee payroll information and HRIS information accurately and in a timely manner.
• Oversees and ensures all personnel records in a confidential manner.
• Establishes and improves employee relations to foster a high level of performance from all employees.
• Evaluates staff performance and recommends merit increase and discipline.
• Provides support, training and counseling to staff as needed.
• Oversees and ensures staff training is being conducted and attended.
• Monitors the use of overtime and substitute staff in all department areas. Reports any problematic occurrences to the Center Director. Ensures that accountability practices are sound, i.e., O/T reporting beginning with pre-approval, data entry, etc. Holds supervisors/managers accountable for scheduling discrepancies resulting in overtime.
• Monitors area of responsibility to ensure timely and high-quality services.
• Works toward meeting performance management goals.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Outstanding and high level of communication skill, organizational skills, interpersonal skills, and conflict resolution skills.
• Knowledge of federal, state, and local labor laws and regulatory compliance.
• Proficiency with payroll and/or HR applications and programs or quick ability to learn.
• Ability to handle employee relations issues, including conflict resolution and mediation.

Experience
Four to six years related experience and/or training. One-year supervisory experience preferred.
Education
Bachelor's degree from a four-year college or university in Business Management, Human Services, Psychology or related field required and/or equivalent combination of education and experience which must be reviewed and approved by the DOL Regional Office.
Certificates/Licenses/Registration

• Professional in Human Resources Certification (PHR) preferred.
• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.

Skills Required