Job Description

Job: HR Support Admin
Location: [Loveland, CO - IN OFFICE POSITION]
[Contract - 7 months to cover Maternity Leave]
Schedule: Monday through Friday / 8am - 5pm
Pay: $24 - $26/hour (depending upon experience)
Join Our Team!
Are you passionate about delivering exceptional HR support and thrive in a fast-paced, collaborative environment? We're looking for a detail-oriented and customer-focused Admin, HR Support to be the first point of contact for HR and Payroll inquiries across North America and Canada.
What You'll Do:
As an integral part of the HR Shared Services Center, you will:

• Respond to employee and HR team inquiries via phone, email, and ServiceNow.
• Provide guidance on HR policies, payroll, benefits, and leave procedures.
• Support benefit enrollment and assist with technical issues related to provider tools.
• Collaborate with internal experts to resolve complex issues or escalate appropriately.
• Educate employees on HR systems such as SuccessFactors, Employee Self Service, and third-party platforms.
• Maintain accurate records and manage employee files.
• Contribute to continuous improvement initiatives and process documentation.
• Ensure confidentiality and protection of sensitive employee information.

What You'll Bring:

• Diploma or Associate Degree (or equivalent).
• 1+ year of experience in HR support or administrative services.
• Strong written and verbal communication skills.
• Customer-centric mindset with a proactive approach to problem-solving.
• High attention to detail and ability to multitask effectively.
• Proficiency in Microsoft Office 365 and HR systems (SAP, SuccessFactors).
• Familiarity with Canadian and/or US HR data and legislative requirements.
• Experience with case management systems (ServiceNow is a plus).
• Ability to work flexible hours during peak periods.

Skills Required