Job Description

DEPARTMENT:

Operations

SUPERVISOR:

Human Resources Director

POSITION SUMMARY:

The HR Representative functions as a generalist participating in all parts of the HR function and being accountable for specific processes while being cross trained to support all areas.

POSITION RESPONSIBILITIES:

Provides the Synergy Bank standard of excellence in customer service. Maintains Honesty, Confidentiality and the highest level of ethical standards. Audit employee timecards and process bi-weekly payrolls Maintain confidentiality and integrity of employee payroll information. Send COBRA events through processing and record COBRA payments. Coordinate benefits enrollment changes through the full process. Reconcile insurance invoices to anticipated changes, prepare invoices for approval, and send relevant reports to the Accounting team. Participate with employee engagement initiatives like charitable donations and anniversary gifts. Responds to verification of employment requests. Responds to leave requests by processing the required papers for FMLA/STD/LTD and tracking leave usage within Paycom. Complies with all Federal and State laws governing employees and employment. Assists in all employee-related functions both inside and outside of the Bank. Cross-trained to assist with recruiting, applicant tracking, onboarding, and orientations. Accept employee questions or requests and follow through to resolve those submissions.

EDUCATION AND EXPERIENCE REQUIRED:

B.S. in Management, Human Resources Management, or other Business degree. 1+ year(s) of Human Resources work experience

EDUCATION AND EXPERIENCE PREFERRED:

3+ years of Human Resources work experience. HR Certification Previous experience with a bank. Previous experience with employee benefits and leave. Previous payroll experience.

REQUIRED QUALIFICATIONS:

Proficient in Microsoft Word and Microsoft Excel. Ability to pay close attention to detail. Ability to comprehend and analyze information in order to draw a conclusion. Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations. Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers. Must always be looking for ways to help others. Must be aware of the actions and reactions of others and respond appropriately. Ability to multi-task in a fast-paced work environment. Ability to manage your time and organize and prioritize daily tasks. Ability to present a business professional appearance. Must have reliable transportation to commute to and from work.

COMMUNICATION:

Must be able to effectively and professionally communicate information to Senior Management, the Board of Directors, and fellow co-workers both verbally and in written format so that others will understand. Must practice active listening by giving full attention to others and understanding the information and ideas presented through spoken words and sentences. Must be able to read and understand information and ideas presented in writing.

PHYSICAL REQUIREMENTS:

Must be able to work at a computer station in front of a monitor and type/take notes and talk on the phone simultaneously. Must be able to interact with the public utilizing various methods of communication. Employee may be required to squat and remain in that position for short periods of time while searching for and/or reaching for files at ground level. This could occur as few or as many times as necessary to accomplish the requested task.

MENTAL REQUIREMENTS:

Must have the attention span to stay alert and attentive during a normal 8-hour workday. Must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency. Must be able to follow instructions and procedures exactly as trained or directed by his or her supervisor. Must be able to listen to, grasp, and respond positively to supervision and instructions by Management. * Physical and cognitive ability to perform the essential functions duties and functions of his/her job.