Job Description

Description:

Total Community Credit Union has been serving the Michigan community for over 60 years. We are a full-service financial institution specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus, and employees operate as a family. We are proud to offer an inclusive and collaborative workspace, competitive wages, and a generous benefits package.


TCCU is seeking an HR Operations Specialist to support our Human Resources team in delivering smooth, efficient processes and meaningful employee experiences. This role plays a key part in coordinating onboarding, training programs, performance review logistics, and benefits administration, while also assisting with engagement initiatives and day-to-day HR operations. If you're organized, detail-oriented, and enjoy working behind the scenes to help things run seamlessly, we'd love to hear from you.

Responsibilities

Assist in recruiting efforts by managing postings and conducting initial screening and phone interviews. Conduct new hire onboarding, including processing required documents, creating training itineraries, delivering orientations which explain benefits, policies and procedures, and guiding new hires through their training period. Administer the monthly training programs for required compliance and development. Coordinate an annual training day in conjunction with the HR department. Aid in the administration and implementation of performance reviews and development plans. Assist the department with administration and general inquiries regarding benefits administration, including medical, dental, vision, retirement accounts, and fringe benefits. Process weekly payroll and personnel updates within the HRIS as needed. In conjunction with the HR department, plan and execute team building events and engagement initiatives. Provide assistance with travel reservations and coordination. Process daily correspondence and prepare reports, presentations, and spreadsheets for the VP of HR and other members of the management team. Provide administrative support for policy and manual updates. Perform specialized or confidential administrative duties, including researching and preparing reports as needed. Maintain a position on the volunteering committee, providing ideas and relaying any coordination needed to the HR department. Utilize a range of computer applications, including HRIS, ATS, and LMS, and ensure accuracy of work. Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance Company-paid LTD, STD, AD&D, EAP, and life insurance 401(k) plan and match Annual Incentive Paid time off Generous paid holidays

Requirements:

Education and Certification

High school diploma or equivalent required, bachelor's degree in HR, business administration, communication, or similar field preferred. SHRM-CP, PHR, or equivalent. 2-3 years of experience in a similar human resources position. Credit union or banking experience is highly preferred.

Skills and Abilities

Solid knowledge of employment law and core HR practices, with a commitment to compliance and integrity. Familiarity with learning and development strategies, including effective workplace training techniques. Strong communication and organizational skills, with the ability to manage multiple priorities smoothly. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable navigating HR systems. Self-motivated and reliable, with the ability to work independently and collaborate effectively with teams. Exercises sound judgment and discretion when interpreting policies and making thoughtful exceptions. Takes initiative, follows through on responsibilities, and owns outcomes with confidence. Maintains professionalism and composure across a variety of workplace situations. Comfortable operating standard office equipment and technology in a fast-paced environment.

TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.