Job Description

Posting Details

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Posting Details

Working Title

HR Client Partner

Position Number

00383A

Department

HUMAN RESOURCES

Location

Norfolk, VA

Type of Position

Classified

Type of Job

Full Time

EEO Category

E Paraprofessionals

The HR Client Partner provides comprehensive HR transactional support for faculty and staff across assigned departmental units. Responsibilities span both new hire/onboarding processes and employee lifecycle transactions, including job and pay changes, compliance requirements, and separations.

The role ensures timely and accurate data entry in Banner HR, Cardinal HCM (where applicable), BDM, and related HRIS systems; maintains compliance with state, federal, and university policies; and partners with internal HR colleagues to deliver consistent service. Each HR Client Partner manages transactions for designated units to ensure accountability and continuity while cross-training with peers for backup coverage.

Type of Recruitment

Knowledge, skills and abilities

Knowledge, Skills, and Abilities

Knowledge of HR transactional processes across onboarding and the employee lifecycle. Familiarity with I-9, E-Verify, background screening, and fingerprinting requirements. Ability to key HR actions accurately with appropriate documentation across Banner HR and Cardinal HCM. Exceptionally organized with meticulous attention to detail and strong follow-through. High degree of discretion and confidentiality in handling sensitive matters. Effective written and verbal communication; strong internal customer service orientation. Ability to document and share best practices and clear process steps, escalating observed themes or issues to the reporting manager for dissemination to HR Business Partners and/or Talent Acquisition Partners for communication to assigned areas and to support process streamlining. Ability to develop and maintain SOPs that support continuity in HR processing.

Minimum Qualifications

Prior HR operations, onboarding, or transactional HR experience. Experience with HRIS and document management systems, including Banner HR and BDM. Proficiency with Microsoft 365, including Excel and reporting tools.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Considerable experience in clerical operations, including data entry, digital document management, and database maintenance; demonstrated policy interpretation and application; and substantial experience supporting HR recruitment and selection.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Knowledge in HR, Business, or related field, or an equivalent combination of training and experience. Experience with Cardinal HCM, Banner HR action and reason codes, BDM, and PeopleAdmin. Prior experience working in higher education or a similarly complex, decentralized environment. Familiarity with Commonwealth of Virginia HR policies. Experience with background check platforms (First Advantage, Fieldprint). Professional certification such as PHR or SHRM-CP.

Conditions of Employment

Work hours for this position are Monday through Friday from 8:00 am - 5:00 pm, and work location is on the ODU main campus in Norfolk, VA.

Annual Salary/Hourly Rate

Salary range between $ - 55,000 - $58,000


Posting Detail Information

Job Requisition Number

S03118

Job Open To

General Public

Open Date

11/03/2025

Close Date

11/11/2025

Open Until Filled

No

Special Instructions Summary

None.

Criminal Background Check

The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.




To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.




To request an AHP Letter, use this link:

https://www.dars.virginia.gov/drs/cpid/PWContact.aspx

or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

Supplemental Questions

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Required fields are indicated with an asterisk (*).



Do you have experience processing HR transactions such as new hires, job changes, or separations in an HRIS system (e.g., Banner, Cardinal HCM, or similar)?
+ Yes
+ No
Have you used Banner HR, Cardinal HCM, or another enterprise HR/payroll system to process personnel actions?
+ Yes
+ No
How many years of experience do you have working in HR operations, payroll, or related HR transactional support?
+ Less than 1 year
+ 1-2 years
+ 3-5 years
+ More than 5 years
Do you have experience performing or coordinating onboarding activities such as I-9 verification, E-Verify, or background checks?
+ Yes
+ No
Briefly describe your experience working in a higher education or similarly complex, decentralized organization, including the types of HR or administrative processes you supported.
(Open Ended Question)

Applicant Documents

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Required Documents

Optional Documents

Resume

Cover Letter/Letter of Application

Other Document

Yellow Layoff Form

Blue Layoff Card

* AHP Letter