Job Description

Join Our Team at the Hyatt Place Portland Downtown Old Port Square!



The Hyatt Place Portland Downtown Old Port Square, Maine, is seeking a Hotel Housekeeping Supervisor.

About Us:

Situated in the heart of Old Port, the Hyatt Place Portland Downtown Old Port Square is just one block away from the Casco Bay Waterfront and historic harbor. Step out of the hotel and be surrounded by world-class restaurants, bars, storefronts, and cafes, and just a short walk to numerous art galleries, museums, and theaters.

Why This Role?

Working as a Hotel Housekeeping Supervisor at the Hyatt Place Portland Downtown Old Port Square offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What's In It for You?

Comprehensive Benefits: Medical, Dental, and Vision

Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts

Time Off: Vacation, Personal Days, and Holiday pay

Exclusive Discounts: Hotel, food, and beverage savings for personal travel

Professional Growth: Online training courses

Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Responsibilities of the Hotel Housekeeping Supervisor include:

Quality Control & Inspections
Conducting detailed inspections of guest rooms and public areas to ensure cleanliness, proper setup, and adherence to hotel standards. Checking for missing or damaged items, including linens, furniture, and amenities. Verifying that housekeeping staff follow proper cleaning procedures and meet sanitation guidelines.
Supervising Housekeeping Staff
Assisting in training and coaching housekeeping staff to maintain quality standards. Providing constructive feedback to room attendants and addressing any deficiencies. Ensuring that housekeepers complete their tasks efficiently and on time.
Guest Satisfaction & Service
Responding to guest requests and complaints related to room cleanliness or housekeeping services. Ensuring that VIP and special request rooms are properly prepared. Assisting with room inspections before guest check-ins to uphold a high level of service.
Inventory & Supplies Management
Monitoring the use of linens, cleaning products, and guest amenities to prevent shortages. Coordinating with housekeeping supervisors to ensure proper stocking and distribution of supplies.
Compliance & Safety
Ensuring adherence to hotel policies, health, and safety regulations. Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department. Making sure all housekeeping equipment is properly maintained and stored.
Administrative Duties
Completing inspection reports and logging any housekeeping issues. Assisting in scheduling staff shifts and assigning cleaning tasks. Collaborating with the front desk and maintenance team to ensure smooth room turnover.

What We Are Looking for in a Hotel Housekeeping Supervisor includes:

High school diploma or equivalent Demonstrated experience with a strong focus on guest satisfaction. Exceptional ability to manage time effectively and stay organized in a fast-paced environment. Excellent skills for engaging with guests and collaborating with team members seamlessly. Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.hyatt.com/hyatt-place/en-US/pwmzp-hyatt-place-portland-old-port





At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.