Housekeeping Supervisor

Brookline, MA, US, United States

Job Description

Job Summary


We are seeking an energetic and detail-oriented Housekeeping Supervisor to lead our dedicated cleaning team and ensure the highest standards of cleanliness and hospitality are maintained throughout our property. In this pivotal role, you will oversee daily housekeeping operations, coordinate cleaning schedules, and motivate staff to deliver exceptional service. Your leadership will directly impact guest satisfaction by creating a welcoming, spotless environment that reflects our commitment to excellence. This position offers an exciting opportunity for someone passionate about hospitality, with a focus on maintaining pristine spaces and fostering a positive team atmosphere.

Responsibilities



Supervise and coordinate housekeeping staff to ensure all areas are cleaned efficiently and to the highest standards of cleanliness and safety. Develop and manage cleaning schedules, assigning tasks based on priorities and staffing levels. Conduct regular inspections of guest rooms, public areas, back-of-house spaces, and facilities to verify quality standards are met. Train new team members on cleaning procedures, safety protocols, and customer service expectations. Monitor inventory levels of cleaning supplies, linens, and equipment; place orders as needed to maintain operational readiness. Enforce health and safety regulations related to janitorial practices, chemical handling, and equipment use. Address guest requests or complaints promptly with professionalism and a focus on resolution. Promote a positive work environment by motivating staff, providing feedback, and recognizing outstanding performance. Collaborate with other departments to ensure smooth operations across the property. Maintain detailed records of cleaning activities, staff schedules, inspections, and incident reports.

Experience



Proven experience in hotel housekeeping or custodial services with a strong background in janitorial or industrial cleaning. Prior supervisory or management experience in hospitality or facilities management is highly preferred. Familiarity with floor care techniques including carpet cleaning, waxing, polishing, and other floor maintenance procedures. Knowledge of hospitality industry standards for cleanliness, safety regulations, and guest service excellence. Hands-on experience with cleaning equipment and supplies used in commercial or industrial settings. Strong organizational skills with the ability to manage multiple priorities efficiently. Excellent communication skills to lead teams effectively and interact professionally with guests and staff alike. Join us as a Housekeeping Supervisor where your leadership transforms spaces into welcoming environments that guests love! We're committed to fostering a vibrant team dedicated to delivering outstanding hospitality experiences every day.
Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5987861
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    23.0 25.0 USD
  • Employment Status
    Permanent
  • Job Location
    Brookline, MA, US, United States
  • Education
    Not mentioned