Job Description

POSITION SUMMARY:

The Housekeeping Inspector responsible for inspecting the guestrooms and public areas to ensure that they meet standards of cleanliness, communicating needs or errors to Housekeeping staff.

Enter status of rooms cleaned.

Complete checklists to report cleanliness and condition of each assigned area.

Complete required Housekeeping paperwork.

Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.

Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Inspect guestrooms for maintenance repairs.

Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests. Communicate with alternate shift housekeepers of rooms to be cleaned and special requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents.

Complete all other duties assigned by supervisor.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

Job Types: Full-time, Part-time

Pay: $16.90 - $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location: In person