Job Description

Housekeeping Manager - Hilton Hawaiian Village Waikiki Beach Resort


The iconic is looking for a Housekeeping Manager to join the team.


Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.


Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune's World's Best Workplaces list!


The ideal candidate will have schedule flexibility and previous housekeeping leadership experience

Shift Pattern

: full availability including overnight shifts, weekends and holidays required

The yearly salary is

: $65,000

The Benefits

- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:





Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

A Housekeeping Manager is responsible for ensuring the housekeeping department staff cleans and maintains guest rooms and public space in accordance with client/guest expectations and Hilton's standards of product and service. Specifically, you would be responsible for performing the following tasks to the highest standards:

Plans, organizes, monitors and oversees operational and department activities to ensure compliance with quality assurance standards set by the hotel Oversees and carries out the visual, tactile, olfactory, and auditory inspection of VIP rooms, guest rooms, corridors, lobbies, function rooms, public facilities, laundry areas, restaurants, lounges, etc. for cleanliness and appearance Interviews, hires, trains, monitors, and counsels assigned housekeepers; ensures that team members follow policies, procedures and techniques learned in training Arranges work schedules of line employees, determining days off, ensuring that staffing levels are based on occupancy and/or any current or anticipated projects Submits payroll records, correcting errors to ensure pay is on time and accurate Distributes and delegates work load to guarantee maximum production and guest satisfaction whie controlling labor and materials costs Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program. Plans and conducts staff meetings; attends various other related meetings to obtain and disseminate pertinent information.

What are we looking for?

Minimum one year of experience in a supervisory role or above, including scheduling experience for a large team is preferred Strong computer skills, with the ability to learn new software applications Prior hotel Housekeeping experience with knowledge of basic sanitation requirements/controls and applications of relevant chemicals is preferred Ability to grasp, lift, and/or carry materials weighing up to 50 lbs; ability to move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 500 lbs Ability to provide clear direction, instruction, and guidance; administer written, oral, technical and fit testing; exercise judgment and implement control over Ability to visually, tactically, olfactory, and auditory inspect for standard compliance and move throughout the property, bend, stoop, kneel, climb, walk, stand, work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time and reach to assist other staff members Open availability to work varying days and shifts including, but not limited to, evenings, weekends, and holidays Computer proficiency, with the ability to use MS Word, Excel, Outlook and hotel software Experience managing in a unionized workplace is preferred CPR certification and First Aid training preferred Certificates in sanitation, interior design, safety; certification with N.E.H.A and/or AH&MA in Housekeeping are preferred Ability to speak another language in addition to English is preferred, with Japanese and Chinese being the most desirable



Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!